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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

very helpful and friendly answered any questions we had

5
I would recommend as very helpful and friendly Reviewed on: 22nd July 2022

Superb finance company would definitely recommend

5
First response finance best vehicle finance company to work with will keep you updated throughout the whole process would recommend Reviewed on: 22nd July 2022

Excellent Service

5
My experience has been amazing, it is so easy to organise a finance, the staff are beyond amazing to deal with and are a delightful to speak too Reviewed on: 22nd July 2022

Fantastic

5
Great service, was able to have my finance accepted and new car purchased within 24hrs. Hassle free company. Reviewed on: 22nd July 2022

Kind, compassionate, problem solving

5
I’ve been with First response for nearly 5 years now. I wouldn’t choose any other company. They’re always so friendly and welcoming on the phone, they listen and they find solutions to the problems and offer really helpful advice. They’re responsible lenders and only give what they know is affordable to you. Reviewed on: 22nd July 2022

easy to use

5
very easy to use, quick approval, competitive rates.... Reviewed on: 22nd July 2022

Great company!

5
Been with first response for 4 years now and had 3 different cars. Such an easy process in getting finance and being able to upgrade your car. Reviewed on: 22nd July 2022

Fast, efficient

5
Fast, efficient process, easy to understand but a little expensive for low or no credit borrowers. Reviewed on: 22nd July 2022

Seamless

5
It was a quick and seamless experience Reviewed on: 22nd July 2022

Excellent Service

5
A completely painless experience with very polite and helpful staff Reviewed on: 22nd July 2022