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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7957 reviews)

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4.88

Based on 7,951 reviews, last reviewed 8th Jul 2026

49250% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Used them 4 times now and never been a single issue... Used them 4 times now and never been a single issue at all Reviewed on: 8th July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7957)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Best customer and sales advisors

I have taken three finance packages with this company every single time the service has been absolutely fantastic keep you updated all the way explain everything to you properly and answer every question without making you feel silly for asking Reviewed on: 22nd July 2022

Great customer service

All good . Nothing bad to say . First response dealt with the loan in an excellent manner . Reviewed on: 22nd July 2022

Straight forward and no nonsense

Was so easy to set up, no jargon and simple to understand, even for me! I wouldn’t hesitate to use this company again in the future as they don’t pester you constantly Well done guys Reviewed on: 22nd July 2022

Excellent company ,very helpful ,understanding , work out the best deals

I have been with first responce now for going on 4 years plus and never have had to ring them regarding my payments or change my details Reviewed on: 22nd July 2022

Easy process from start to finish

I’ve been a customer of first response finance for some time now having had finance through them for a number of vehicles including motorcycles each time the process was straightforward and everything explained in plain terms. The finance was tailored around the amount I could afford to pay and because I am paid on a weekly basis the finance is paid by direct debit weekly too so I have no big bills once a month I would highly recommend them to anyone who has adverse credit because they look at your affordability and not your past The rates may be slightly higher in the first instance but once you’ve proven you can maintain your agreed payments then if you refinance with them you get a better rate and it all helps build a better credit rating Reviewed on: 22nd July 2022

Great service

When I needed a car they were very helpful thxs Reviewed on: 22nd July 2022

Awesome company

Absolutely awesome company!!! Helped me with my car finance when nobody else would!! Reviewed on: 22nd July 2022

Straight forward questions and simple application form

I found the online application very straight forward with a quick response Reviewed on: 22nd July 2022

I wouldnt choose any1 else! :)

I have just recently got a 2nd car thanks to first response finance. It was pretty straight forward too with getting my first car through them they basically had all my info already, just had to update my incomings and outgoings. The staff are fantastic and answer anything you need to know. I’m on benefits so thought I wouldn’t stand a chance with anyone being able to help me but I passed straight away as I was honest about everything they needed to know.and the rest is history! I wouldn’t choose to go anywhere else now as first response finance will be at the top of my list every time. Reviewed on: 22nd July 2022

All good one happy customer

Been with you guys for a longtime and happy going forward with you guy all best from dougie garcia Reviewed on: 22nd July 2022

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