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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great company to deal with.

Opening the account was stress-free. I spoke to a real person who talked me through my options before coming up with an offer which fitted my requirements. Reviewed on: 22nd July 2022

They were very helpful and friendly and good with there service

It was all done over the phone and they are quick at dealing with you and made everything all clear and very helpful answering my questions Reviewed on: 22nd July 2022

Perfect

Excellence in service, quick and easy to arrange. Second time for me and will use again. Reviewed on: 22nd July 2022

Excellent and understanding

This company has been amazing to me, they are understanding if I have any issues and will go above and beyond to help me. Reviewed on: 22nd July 2022

The only company who would help me

First response finance were the only company who would help me finance a car after a really really rough time in my life , customer services and staff were all so helpful and friendly and the money was paid to the seller within the hour of me signing the loan documents Reviewed on: 22nd July 2022

Efficient caring and reliable

Personal touches make the difference Reviewed on: 22nd July 2022

Outstanding

Very helpful and friendly would recommend to everyone I know Reviewed on: 22nd July 2022

Amazing

Amazing hassle free car finance, issues always resolved within minutes always get through on the phone really quick , Always hassle free. Always happy to help Reviewed on: 22nd July 2022

New vehicle in days

Gold medal standard to deal with Listened to what I wanted and Sort payment plan to suit me best And they keep in touch Brilliant Reviewed on: 22nd July 2022

Smashing company

Super friendly company who help to solve any problems quickly and efficiently, really make you feel like they value your custom. Reviewed on: 22nd July 2022

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