Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

They made it so easy for myself and my wife.

5
They made it so easy for myself and my wife. We had bought a car from a car dealership and within the first three months, we started experiencing a lot of problems. Finally we were driving in the motorway and the car just started smoking really bad. So we went back to them since it was still under warranty. To our surprise they told us that the problem we had experienced was not part of the warranty cover. We had worked very hard and saved every penny we worked for. One of my friends had just bought his car using First Response Finance. I left an inquiry online the previous evening and the next morning we received a call to come in and see if we could qualify. The most amazing thing was that we didn’t know how to get there and using a bus was going to literally take an hour. Hahahaha, they sent us a cab to drive us to the car dealership that they used and it was free of charge!! By the end of the day we came back home driving our very own new car with a mileage of 11 thousand miles!! I would definitely recommend anyone to use them because not only were they were very professional about it, they put a huge smile on my wife’s face and that’s all I needed to see. Reviewed on: 25th May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 27th May 2025
First Response Finance logo
First Response Finance

Really easy to deal with fast payout and excellent c...

5
Really easy to deal with fast payout and excellent customer service Reviewed on: 10th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

Was fantastic help great communication and excellent...

5
Was fantastic help great communication and excellent service Reviewed on: 10th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
First Response Finance logo
First Response Finance

Excellent.

4
Excellent. Honestly the whole services from start to finish was fantastic, easy to understand and respectful. Reviewed on: 10th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
First Response Finance logo
First Response Finance

Very easy ro deal with, and no hassle

5
Very easy ro deal with, and no hassle Reviewed on: 10th July 2025
Reply from First Response Finance Thank you! Response date: 10th July 2025
First Response Finance logo
First Response Finance

Helpful staff and decent rates, would definitely use...

5
Helpful staff and decent rates, would definitely use again Reviewed on: 10th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 10th July 2025
First Response Finance logo
First Response Finance

Being given that chance

5
I've always said when nobody gave me a chance first response were there they put their trust in me always there for you a big cheers Reviewed on: 10th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 10th July 2025
First Response Finance logo
First Response Finance

Smooth run

5
It was so efficient and very easy enough for me to understand the whole process get myself a car all sitting at the comfort of my own home Reviewed on: 10th July 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 10th July 2025
First Response Finance logo
First Response Finance

Helpful from the start.

5
I needed finance for a new can and they helped me from start to finish. Excellent service and very quick too. Reviewed on: 10th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 10th July 2025
First Response Finance logo
First Response Finance

Excellent service and very helpful.

5
Excellent service and very helpful. Every contact I have made my queries have always been resolved. Specially regarding payments and Direct debits. Reviewed on: 10th July 2025
Reply from First Response Finance Thank you! Response date: 10th July 2025
First Response Finance logo
First Response Finance

It’s good company for finance, no stress no late not...

5
It’s good company for finance, no stress no late not anything hatic Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 10th July 2025
First Response Finance logo
First Response Finance