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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

From the first call to the emails everything was don...

From the first call to the emails everything was done efficiently and with clarity.They took time explaining how everything was going to work which I was very happy about. Reviewed on: 12th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 12th June 2025

First response have always helped me & my partner we...

First response have always helped me & my partner weve been with them for years & never had a problem with them weve always recieved a friendly service from them & nothing was to much for them Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 12th June 2025

Excellent service from start to finish

Excellent service from start to finish Reviewed on: 12th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 12th June 2025

The first people who have helped me to get the car I...

The first people who have helped me to get the car I wanted Reviewed on: 12th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 12th June 2025

Easy to use frank and to the point

Easy to use frank and to the point Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 12th June 2025

Quick to respond, easy to talk to, friendly understa...

Quick to respond, easy to talk to, friendly understanding staff with commitment to deliver what’s needed for each client. Very helpful and know what they were talking about. Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 12th June 2025

Communicative and good value

Great communication during policy. Best value for money at the time I chose, but a little confusing and complicated in cancelling my policy due to a stolen vehicle. Reviewed on: 12th June 2025

Reply from First Response Finance Thank you! Response date: 12th June 2025

Very good service amazing costumer service very p...

Very good service amazing costumer service very professional Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 12th June 2025

Good service and good customer service.

Good service and good customer service. Reviewed on: 12th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 12th June 2025

Good people very helpful and good company

Good people very helpful and good company Reviewed on: 12th June 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 12th June 2025

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