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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Found my car then went through to response finance t...

Found my car then went through to response finance they were very helpful and got a answer straight away and it was very easy Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 12th June 2025

Been with them for years and always had the best cus...

Been with them for years and always had the best customer service. Very helpful easy to deal with and make changes if needed Reviewed on: 12th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 12th June 2025

Good to have them since, am so happy to be on second...

Good to have them since, am so happy to be on second car finanace Reviewed on: 12th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 12th June 2025

Best ever

So easy to understand all to do with the financial side of the agreement Reviewed on: 12th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 12th June 2025

Van Purchase

All in one package A1 Service, made it very simple and easy and all done in magic time Reviewed on: 12th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 12th June 2025

They got me the right deal when I couldn't get a dea...

They got me the right deal when I couldn't get a deal anywhere else. They are very friendly and very fast at helping. I will probably renew with them as I have not had any problems and they communicate very well. Keep up the excellent work guys Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 12th June 2025

Easy, friendly finance advice and support

I have used First Response for my previous two vehicles. The discussions ive had have been brilliant, informative, helpful. No sales pitch just conversation. After sales is just as helpful and the company is great at having the finance work the customer and not just the provider Reviewed on: 12th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 12th June 2025

No problem s brill company straight forward process

No problem s brill company straight forward process Reviewed on: 12th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 12th June 2025

Great acceptance chance

Helped me when nobody else would. Forever grateful. Reviewed on: 12th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 12th June 2025

t Response were very quick to give myself Finan...

First Response were very quick to give myself Finance and I got the car I wanted.And great to deal with Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 12th June 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Excellent service

Found my car then went through to response finance t...

Been with them for years and always had the best cus...

Good to have them since, am so happy to be on second...

Best ever

Van Purchase

They got me the right deal when I couldn't get a dea...

Easy, friendly finance advice and support

No problem s brill company straight forward process

Great acceptance chance

t Response were very quick to give myself Finan...

Join Smart Money People

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