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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

No fuss ,quick reply

5
I’ve used this company twice now and both times they were extremely easy to deal with and the response time is always brilliant. Professional and friendly in all correspondence Reviewed on: 22nd July 2022

Excellent experience. Easy

5
Took 5 minutes to apply. Accepted straight away.Offered more if needed. Reviewed on: 22nd July 2022

Great company.

5
I’ve had 3 vehicles through this company and they’ve been even more helpful everytime. Very reasonable Reviewed on: 22nd July 2022

Excellent

5
Very professional and considerate. Accepted my application when no one else was accepting it. Very easy process Reviewed on: 22nd July 2022

1st class

5
1st class fast process great communication would recommend to anyone Reviewed on: 22nd July 2022

Clear communication and very reliable

5
First Response are responsible, reliable and very clear in their communications. Without hesitation I endorse this company! Reviewed on: 22nd July 2022

Very helpful and friendly service, proffesional staff

5
We bought a car financed by First Response Finance on two occasions and they were very helpful and made it all simple! Decision was instant and friendly lively call made me feel relaxed. very good! Thankyou!! Reviewed on: 22nd July 2022

Very good

5
Very goodCustomer service and also very helpful would recommend them to a friend and very good Quick service and good payment scheme Reviewed on: 22nd July 2022

Brilliant

5
Had used this company twice now vert understanding if you need to change anything good customer service Reviewed on: 22nd July 2022

Quick and Reliable

5
Great company, I have been with them for over 4 years now and I am very pleased. Reviewed on: 22nd July 2022