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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7983 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7983)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quick & easy

This is 3rd time now that I've used first response, always quick and easy to sort things and don't confuse or baffle you in the process Reviewed on: 22nd July 2022

Stress free

From start to finish was a stress free and dare I say enjoyable experience. Had 2 conversations with a very helpful member of staff, all was explained clearly and concisely. I'll definitely have no hesitation using them again, after I've paid this one tho lol. Reviewed on: 22nd July 2022

Best company ever

Applied for my car finance 1 day and was on the road the next staff friendly experience was fantastic best company I have dealt with brilliant from start to finish explained everything in a way I understood everything 10 out off 10 Reviewed on: 22nd July 2022

Very nice Customer Service

Very nice Customer Service and the service itself is very nice Reviewed on: 22nd July 2022

Friendly eager to please service

Top vlass friendly service, eager to please friendly staff deal done without any hiccups at all. Reviewed on: 22nd July 2022

Great company, great help

Very easy to work with, contact etc. And very fair with customers Reviewed on: 22nd July 2022

Very efficient

Excellent personal care, would highly recommend. Reviewed on: 22nd July 2022

Great

Wonderful customer service and reasonable interest rate Reviewed on: 22nd July 2022

Brilliant company

Brilliant company was all done very quick I havent got a very good credit rating but still got offered finance I'm a very proud owner of a mini Reviewed on: 22nd July 2022

First response

Yes the name says it all they responded me quickly and professionally with decent interest rate! Reviewed on: 22nd July 2022

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