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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7982 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7982)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Always helpful and great communication

First response has always been really helpful especially when I first set up my car finance. They’re also great with communication, if a payment is going to come out early (because of where the date falls ie on a weekend) they’ll text you and if there’s any problem meeting that payment you can ring to arrange it coming out on a different day. Reviewed on: 22nd July 2022

Fantastic customer service

Great experience all the time and always happy to help Reviewed on: 22nd July 2022

Easy to apply

Easy to apply and very friendly staff, but also professional would highly recommend Reviewed on: 22nd July 2022

First Rate Company

I do not have the greatest of credit ratings but dealing with First Response Finance Ltd has been the easiest thing to do. Every communication was answered immediately with a clear and easy-to-understand explanation. Excellent cannot fault Reviewed on: 22nd July 2022

Fabulous

Very easy to get help. I would highly recommend this finance. Reviewed on: 22nd July 2022

Great and easy company very helpful

We chose first response and had no problems at all fab company to be with and always willing to help when needed thanks again to the team yous are smashing it Reviewed on: 22nd July 2022

Very high interest rates for year long customers

Not impressed, I haven't missed any payment and my interest rate only decreased a fraction. Complete rip off Reviewed on: 22nd July 2022

Family focused polite and so accessible to all - making all that felt impossible - possible

Family focused polite and so accessible to all - making all that felt impossible - possible Reviewed on: 22nd July 2022

1st class company and service everytime.

Always happy to help, even if it's a tricky problem. This company actually listens and finds a solution. Thankyou Reviewed on: 22nd July 2022

Great customer service

Everything went smoothly. Transparency was accurate from them. I will recommend their service anytime. Reviewed on: 22nd July 2022

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