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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent service

Really helpful & understanding also explained everything clearly Reviewed on: 22nd July 2022

Excellent

I’d been refused everywhere. First response were the only people to give me a chance. Excellent from start to finish. Explained everything clearly, took on my budget and got me my dream motor. Reviewed on: 22nd July 2022

Simply the best

No hassle, none judgemental, polite and helpful and all in a speedy manner. Why look anywhere else. Reviewed on: 22nd July 2022

Very friendly

I needed car finance but still had 2 payments to go. The colleague I spoke to was extremely helpful and talked me through my options and I got the loan I wanted to buy a newer car. The process was so easy I’d recommend to everyone wanting car finance. Actually, I did and they got finance for a car too. Reviewed on: 22nd July 2022

Car Finance

Always had a good experience whenever I contact first response finance. Very good customer service. Reviewed on: 22nd July 2022

Great service! 100% recommend

I was struggling to find finance with a good APR rate but then found first response finance. Really helpful and great customer service. Would definitely recommend Reviewed on: 22nd July 2022

Best company

Had a problem with a vehicles engine blowing up while under warranty and first response was amazing with helping dealing with the situation and setting up the next vehicle all within a few days. 11/10 Customer service would recommend Reviewed on: 22nd July 2022

5 star

Fast reply, professional, very helpful and reassuring. Reviewed on: 22nd July 2022

Brilliant and understanding financial services

Very helpful and understands customers situation and always willing to help Reviewed on: 22nd July 2022

Best company for finance

Was great speaking to the staff and getting thing done very quickly Reviewed on: 22nd July 2022

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