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First Response Finance: Car finance reviews

4.88
Based on 7,815 reviews, last reviewed 2nd Jul 2026
42600% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026
Faith F's avatar
Faith F

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent customer service

5
I’ve been with first response for nearly 4 years , my second car on fiancé with them . If I have any issues or concerns first response are quick and affective . Their customers service is amazing and and always their to help . Definitely recommend to family and friends . Reviewed on: 22nd July 2022

Outstanding service

5
I had a lot of problems getting finance due to an ex partner messing up credit score but first response look at your finances and not your history so it was amazing thanks so much again. Reviewed on: 22nd July 2022

Helpful, knowledge staff.

4
Found them to be very helpful when sorting my car finance and would highly recommend them to others. Reviewed on: 22nd July 2022

First class company.

5
First class company and very quick response with a decision. I've used first response 2 or 3 times now and am very happy. Reviewed on: 22nd July 2022

Financed a van for my business

5
Offered me finance when no other company would so I was able to trade my car in and get a van for my business which has helped me increase my income. I also applied as two other family members have been with first response finance for years with no problems. Very helpful on the phone aswell Reviewed on: 22nd July 2022

Excellent, reliable, helpful service, i would recommend to anyone

5
The perfect hassle free service for car finance, quick decisions, brilliant for thos with poor credit, helpful and friendly staff.. best of all you can use most garages to pick a car from Reviewed on: 22nd July 2022

Best finance provider around

5
After being declined finance everywhere else first response finance was the last ones to try and I wish I tried them first. Not only was I accepted but the process was very easy and they help you along the way Reviewed on: 22nd July 2022

Great service

5
Good customer service great company Reviewed on: 22nd July 2022

First class

5
The clue is the name, the customer always comes First, and any problems you may have their response is quick. Reviewed on: 22nd July 2022

Yes to me.

5
I have had two finance , with first response ,and help me to get two good cars in last 5 years ,which was appreciated as my credit score was not very high. Reviewed on: 22nd July 2022