Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021
Belfastboi's avatar
Belfastboi

I have had a great experience i fell behind on payme...

5
I have had a great experience i fell behind on payments at one point and they were very helpful and understanding and did not hild it against me when applying for finance Reviewed on: 11th June 2025
Lee g's avatar
Lee g
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025
First Response Finance's avatar
First Response Finance

Never had a problem, always happy with the customer...

5
Never had a problem, always happy with the customer service Reviewed on: 11th June 2025
Katie Holbrook 's avatar
Katie Holbrook
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th June 2025
First Response Finance's avatar
First Response Finance

Smooth process start to finish good communication, p...

5
Smooth process start to finish good communication, polite staff, quick decision Reviewed on: 11th June 2025
Zak M's avatar
Zak M
Reply from First Response Finance We’re happy that we could help you! Response date: 13th June 2025
First Response Finance's avatar
First Response Finance

Very good service friendly exerlant experience

5
Very good service friendly exerlant experience Reviewed on: 11th June 2025
lew's avatar
lew
Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025
First Response Finance's avatar
First Response Finance

Happy with the service I received polite staff

5
Happy with the service I received polite staff Reviewed on: 11th June 2025
Andrew g's avatar
Andrew g
Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025
First Response Finance's avatar
First Response Finance

Very helpful an understanding staff

5
Very helpful an understanding staff Reviewed on: 11th June 2025
Sam hall's avatar
Sam hall
Reply from First Response Finance We’re happy that we could help you! Response date: 13th June 2025
First Response Finance's avatar
First Response Finance

Very fast service and very easy to apply

5
Very fast service and very easy to apply Reviewed on: 11th June 2025
Steve's avatar
Steve
Reply from First Response Finance Thank you! Response date: 13th June 2025
First Response Finance's avatar
First Response Finance

I’m very happy First Response Finance

5
I’m very happy First Response Finance Reviewed on: 11th June 2025
Sabt Ul's avatar
Sabt Ul
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025
First Response Finance's avatar
First Response Finance

Fast, reasonable,efficient service, the process wa...

5
Fast, reasonable,efficient service, the process was simple and easy to follow Reviewed on: 11th June 2025
Njoroge T's avatar
Njoroge T
Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025
First Response Finance's avatar
First Response Finance

Great company

5
Fantastic company very helpful and guided me through the process Reviewed on: 11th June 2025
Christine H's avatar
Christine H
Reply from First Response Finance That's great to hear, thank you Christine! Response date: 17th June 2025
First Response Finance's avatar
First Response Finance

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill