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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7815 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic Customer Service

Great customer service from all members of staff I have ever dealt with. Been a customer for 5 years and never had an issue, everyone always very helpful and understanding, I will continue to use First Response in the future, all the best for the awards ceremony. Darren Reviewed on: 22nd July 2022

Smooth process & Friendly staff

Throughout the whole process of my finance from start to finish, I received amazing service. Great people ! Reviewed on: 22nd July 2022

Amazing

Great customer service, was very friendly when dealing with me & they helped me find the car I want! Reviewed on: 22nd July 2022

Been very good

Very good to me very good company and staff are polite Reviewed on: 22nd July 2022

Excellent

Brilliant response when I got excepted for my finance always in touch before a payment maybe due on a bank holiday with help if the payment can’t be paid so that’s a big plus for people who may not have the payment on there requested day excellent service all round Reviewed on: 22nd July 2022

Brilliant

Great service which is second to none and always willing to sort any issues out that you may have and always polite would always use big thumbs up Reviewed on: 22nd July 2022

Utterly flawless

I took out motorbike finance and through no fault of there own I had to return the bike. First response helped me through the process and was extremely helpful from start to finish. I then found a car which first response then allowed me to finance. Every step has been flawless. The staff are extremely friendly. Keep up the good work. Reviewed on: 22nd July 2022

Simple and efficient

I needed to get a car for my new job and the application process was so quick and easy to follow. I then had a call with a lovely lady who took all my details and within half hour a decision was made! 3 days later, I had my new car. My independence was reformed! Thank you First Response Finance! Reviewed on: 22nd July 2022

I have very good service an am happy with the relationship between ours

I have s very good experience with this company which am happy to fo business with them sny time Reviewed on: 22nd July 2022

Quick

Quick and straightforward process. Lovely customer service Reviewed on: 22nd July 2022

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