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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Top company

5
Easy to contact and talk with. Have been using this company for over a year now and I am really happy Reviewed on: 22nd July 2022

Good customer service

4
Good customer service.. Timely and efficient. Reviewed on: 22nd July 2022

Highly recommended

5
Very efficient service. Great customer care. Reviewed on: 22nd July 2022

You want simple no hassle provider First Responce should be your ONLY response

5
I can't actually speak highly enough for these guys, I currently have x2 agreements with them and it couldn't be easier. I also once bought a vehicle from a dealer which sadly was unfit for purpose, the dealer was given chances to rectify but wouldn't. First response instructed me to drop ot back and walk away! The reimbursed me and told me to look for a new car!! They fought my corner for me 100% you may or may not find cheaper out there, but you WILL NOT find better. I no longer have the credit issues I used too, they helped me with that too, however I still wouldn't dream of looking for car finance anywhere else! Reviewed on: 22nd July 2022

An Excellent Experience

5
An excellent experience getting car finance from First Response. All advisors were professional friendly and helpful The application was submitted and I didn’t wait an unreasonable length of time for a decision . If you don’t have a great credit file I highly recommend First Response! Reviewed on: 22nd July 2022

First Response

4
This company was very helpful and sorted out problems very quickly Reviewed on: 22nd July 2022

Finest finance

5
Quality finance company low repayments always there to help when I've needed them would definitely recommend them to friends and family Reviewed on: 22nd July 2022

Easy and quick

5
Very good communication and apr % not to bad and stayed low not changed at all all in all good would use again Reviewed on: 22nd July 2022

Brilliant

5
Staff very helpful,they explain everything clearly so you understand,any problems all you have to do is ask them and they always do there best to help Reviewed on: 22nd July 2022

Easy to use and quick service

5
The whole process was easy and stress free. Would definitely recommend Reviewed on: 22nd July 2022