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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7095 reviews)

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4.95

Based on 7,095 reviews, last reviewed 24th Apr 2026

16000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great service, really efficient and fast payout Great service, really efficient and fast payout Reviewed on: 24th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7095)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Motorcycle finance

I have been using this company for years now, you can always depend on them they are here to help. Looked for a motorbike give them a ring and literally two hours later the bike was mine. Now that's good customer service!!!. Reviewed on: 13th August 2021

Treated like a human!

I am indebted to this company. Like many I have had issues in my past with finances. I was not inly accepted for the finance which helped me keep my job, but I also was treated like a human. Like many company's you can feel like looked down on or assumed you won't pass. I was only ever supported and felt really respected. I would use this company if needed to 100% recommend to everyone in any financial status! Reviewed on: 13th August 2021

Total satisfaction

So easy and helpful their customer focus is on point always out to help the customer Reviewed on: 13th August 2021

Excellent

Easy to apply and grateful for the help! Reviewed on: 13th August 2021

Very helpful and easy to apply

Explained everything clearly and the lady was very helpful Reviewed on: 13th August 2021

Car finance

Very helpful with reduced payments during furlough. Amazing offers when I refinanced my new car Reviewed on: 13th August 2021

Excellent Company

Brilliant customer service and outstanding service. Reviewed on: 13th August 2021

Great company for finance

I would definitely recommend taking out finance with first response finance. I don't normally like to do finance but with first response, you get good rates and if you are late for any reason with a payment they are more than accommodating that you may think there is no extra charges for late payments and the telephone staff are very friendly aswel as being helpful with all my needs. So I would definitely recommend to anybody looking to get finance. Reviewed on: 13th August 2021

Quick simple

Easy to apply for those who find hard getting finance for a new car great customer service very helpful staff with all your enquiries Reviewed on: 13th August 2021

Brilliant service

I’ve had a lovely experience with this company would definitely recommend them Reviewed on: 13th August 2021

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