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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Fantastic service

Fantastic service from start to finish Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you MoreR! Response date: 17th June 2025

The struggle was real until you guys

I struggled with finding a reasonable finance solution for purchasing a vehicle. Until I spoke to first response. They were amazing and guided me through every step of the process and were able to secure me a fantastic deal the same day. Which made purchasing so easy. I then returned to them 7 months later for financing a second car for my wife and secured another fantastic with the most helpful customer sales team. Thanks Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Ross! Response date: 17th June 2025

It was fast and easy to use the people at first resp...

It was fast and easy to use the people at first response are first class Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 17th June 2025

Excellent service and easy to speak too

Excellent service and easy to speak too Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 17th June 2025

Easy and quick to set up , nothing is too...

Easy and quick to set up , nothing is too much trouble Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Tim! Response date: 17th June 2025

Very helpful as I have learn difictultis and they ma...

Very helpful as I have learn difictultis and they made sure I understood also asked if I had someone who helps me so I said my mum they spoke to my mum very politely and very professional Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Julie! Response date: 17th June 2025

Excellent service would recommend to anyone

Great experience and an excellent service Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Kwaku! Response date: 17th June 2025

Excellent

Staff of first response finance are great and are great of help u the beat they can Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Patrick! Response date: 17th June 2025

Great service, Very Easy Process, Customer service i...

Great service, Very Easy Process, Customer service is excellent Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Nithin! Response date: 17th June 2025

It was very efficient, reliable, and professional an...

It was very efficient, reliable, and professional and they provided all the information I wanted to hear Reviewed on: 11th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025

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