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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

The best ever

5
This is the first ever time I have had car finance and the First Response Finance team was soo helpful and made it as comfortable for us and there understanding and I vote FIRST RESPONSE FINANCE because they are the best Reviewed on: 22nd July 2022

Amazing costumer service

5
I was having money troubles and I phoned to explain my situation and they was more than helpful and understanding and gave me multiple options of help and got everything sorted for me in just one day! Such lovely people and an amazing company. Reviewed on: 22nd July 2022

Life changer

5
First response finance helped me get my first car which in turn has changed mine and my son's life. We both have Autism and find public transport stressful. Now we have a car, we can enjoy our journeys and rides out. Total life changer all thanks to First Response Finance. Reviewed on: 22nd July 2022

Credit rating was not so good :(

5
At the time my credit rating was not so good but they come through when I needed them! My old car was on its last legs and First Response were the first to pop up and offer me credit to which saved me. Reviewed on: 22nd July 2022

Amazing

5
Very easy to apply for, always updating you. Very friendly polite staff. Would definitely recommend to family and friends Reviewed on: 22nd July 2022

Excellent service

5
Everytime I have a problem they are extremely helpful and caring they have helped me so much Reviewed on: 22nd July 2022

One of the best companies I ever worked

5
Since I started working with First Response Finance I know that my back is covered and they will help me. Thank you for giving me the chance to work with you. Reviewed on: 22nd July 2022

Very flexible

5
I was able to get finance for a car despite my bad credit score. Would definitely recommend Reviewed on: 22nd July 2022

Excellent service

5
Easy process. Very efficient service all staff were helpful and polite. Thank you so much. Keep up the good work Reviewed on: 22nd July 2022

Finance and car insurance

5
Very professional when talking on the phone, quick answers and no hesitation to direct you on when you are unsure and asking any questions. Very thorough with answers. Overall just great service. Reviewed on: 22nd July 2022