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First Response Finance: Car finance reviews

4.88
Based on 7,970 reviews, last reviewed 10th Jul 2026
50100% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The whole process was quick and simple The whole process was quick and simple Reviewed on: 10th July 2026
Simon M's avatar
Simon M

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent service

5
Professional service from start to finish. Extremely quick response and finance was approved and with my car dealer within hours. Cant recommended them enough. Reviewed on: 22nd July 2022

Excellent

5
I’ve been with First Response for coming up to 4 years, I have been able to change my car over with them hassle free and have even recommended them to my partner who uses them for his car finance also. Reviewed on: 22nd July 2022

Quick easy and reliable

5
No hassles setting up car financing, easy direct debits and easy website to use if you want to extras. Reviewed on: 22nd July 2022

Very happy with the service.

5
I was unable to get car finance due to previous mistakes as a young adult. First response took all my history in to consideration and chose to help me, I can't thank them enough. The process was easy, the customer service was very good and the forms were easy to fill out. A very happy customer. Reviewed on: 22nd July 2022

Excellent customer service

5
Very good service easy to speak with and understanding Reviewed on: 22nd July 2022

Brilliant company

5
I have car finance with first reps once and couldn’t want a better company to deal with Reviewed on: 22nd July 2022

Easy to deal with

5
Everything was effortless with them and very approachable Reviewed on: 22nd July 2022

Amazing hassle free

5
First Response are a great company to deal with, straight forward service, with no hassle what so ever, I've recommended to friends Reviewed on: 22nd July 2022

Best finance company

5
First Response Finance are a very professional and caring company this is the second time I have used them and would recommend them to anyone looking for car or motorbike finance Reviewed on: 22nd July 2022

Brilliant Customer Service

5
From start to finish, just brilliant customer service. A company that treats you like an individual and not just a statistic. Reviewed on: 22nd July 2022