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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Realy Good company

5
Highly recommended,, quick decision and Great customer service. All advisor are very helpfull Reviewed on: 13th August 2021

Amazing

5
Amazing service, simple, and always there to help with any questions I have xx Reviewed on: 13th August 2021

A perfect example of a great company.

5
Great company, great service throughout! Would definitely recommend! Reviewed on: 13th August 2021

Fast, easy and there to help

5
Amazing company. So fast and efficient. Customer service A++++ Reviewed on: 13th August 2021

Amazing

5
No hassle no fuss finance, great customer service, easy repayments , can't express enough how pleased I am with them ,I have had 3 cars through their finance and everyone a breeze Highly reccomended Reviewed on: 13th August 2021

Very helpful and brilliant customer support

5
I have use first response finance for the last 9 years and they have always been very helpful Reviewed on: 13th August 2021

Quality company

5
Good company fast response and quick payout Reviewed on: 13th August 2021

Quick, easy and straight forward!

5
As somebody with poor credit, I never believed I'd be able to finance my dream car. With help, support and an easy process, I did this with First Response Finance. The communication and paperwork was very clear and straightforward. Will be using them again. Reviewed on: 13th August 2021

first to the post

5
The car finance was set up easily and quick. I can have an access to my account at any time online, so thats giving me the control over my payments. Good company to deal with. First to the post! Reviewed on: 13th August 2021

Great experience with this company

5
This is my second car finance, with company, it was quick, easy, no problem at all, customer service was brilliant, I only have good things to say how well I was treated, all explained to me re finance, had my new car in a week! Reviewed on: 13th August 2021