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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7970 reviews)

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4.88

Based on 7,970 reviews, last reviewed 10th Jul 2026

50100% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The whole process was quick and simple The whole process was quick and simple Reviewed on: 10th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

First response finance

Brilliant finance company! Couldn’t recommended them enough. Helped me out massively when it came to choosing and paying for my car. Will definitely be back with them at the end of my HP. Staff are very friendly and helpful. Explained everything I needed to know. Highly recommend 5* Really do deserve an award Reviewed on: 22nd July 2022

Great company

As someone just out of an IVA with severely bad credit, this company was the only one to give me a chance. And considering my credit score I am very happy with my repayments Reviewed on: 22nd July 2022

Very happy

I am very happy with first response on both car finance and loan. When I recently had a problem with payments they were happy to help and I didn’t receive any late fees Reviewed on: 22nd July 2022

A great service provided by great people

First class service from start to finish. Often with finance companies once the initial product is sold the after service is patchy at best. Not the case with First Response - Staff are always on hand the assist with your queries in a prompt friendly manner. Reviewed on: 22nd July 2022

Mrs E Dowse

A fantastic company, getting car financing was so quick & easy! I would recommend the company to all my friends & family 100 times over Reviewed on: 22nd July 2022

fast efficient friendly service

i currently have 2 vehicles on finance with first responce finance, i can honestly say i wouldn’t trust anyone else or look any further. From start to finish such a quick professional friendly and efficient service catered to my every need. I would highly recommend them to anyone and they are certainly most deserving for this award Reviewed on: 22nd July 2022

Finance made easy

Our car broke down last year forcing us to find a replacement straight away. First response were very helpful and took the stress out of financing the car, without which, we couldn't have afforded a replacement for some time. Reviewed on: 22nd July 2022

Very straight forward and highly understanding of individual needs

Nothing much to say than just perfect Reviewed on: 22nd July 2022

Brilliant

All advisers were extremely helpful. Even when we had a problem which was not our fault they sorted it quickly Reviewed on: 22nd July 2022

Great service for start to finish

What can I frist class service everything when so smooth from the 1st phone call to the last telephone call Nothing was a problem Excellent service highly recommend frist response finance Reviewed on: 22nd July 2022

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