Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Professional and quick

5
My credit score wasnt the best but first response finance got me a great deal with fair repayments. I had a call with one of there colleagues in the morning an I had been accepted within an hour an had a new car the same day. Reviewed on: 13th August 2021

Car finance

5
Very easy to set up through the dealer however the finance was quite a bit higher than other finance options I had found myself. Reviewed on: 13th August 2021

First Car

5
Was great helping me purchase my first car, was no messing about was told ASAP if I was accepted, and then soon after the car was mine.. Monthly payment also if so manageable, would well recommend first response to purchase a car, if first or not.. Reviewed on: 13th August 2021

Very helpful

5
I would recommend this company to anyone they helped me get my car finance very quickly and easy ! Only company to accept me for a finance as well ! Reviewed on: 13th August 2021

Fantastic company

5
This company got me a car on finance when id been turned down off other lenders it was quick easy and literally no hassle whatsoever i wont go with anyone else for finance again from start to finish they were great cant recommend them enough Reviewed on: 13th August 2021

Best Finance

5
The Best Finance of the World Thank you First Response Finance ❤️ Reviewed on: 13th August 2021

Great and friendly customer service

5
Great and friendly customer service very helpfull Reviewed on: 13th August 2021

Car Finance

5
Friendly, helpful staff. Easy to do and all done online from my home. A pleasant experience. Reviewed on: 13th August 2021

Very good

5
is really good company l will tell friends Reviewed on: 13th August 2021

Great customer service

5
I had a great experience sprting my car finance and securing my new car. Easy and extremely helpful throughout. Reviewed on: 13th August 2021