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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7970 reviews)

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4.88

Based on 7,970 reviews, last reviewed 10th Jul 2026

50100% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The whole process was quick and simple The whole process was quick and simple Reviewed on: 10th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Supportive and best value

Fist finance have been extremely supportive and helpful, especially with finding me the best rates and offers for the vehicle of my choice. It is certainly someone that I will be using again in the future. Reviewed on: 22nd July 2022

Motorbike Finance

Very quick and painlessly as possible and they always make sure it’s something you can afford before going any further Reviewed on: 22nd July 2022

Fantastic company

Reliable, friendly, and easy to work with. Reviewed on: 22nd July 2022

Brilliant

Great customer service things are done quick and they work really well with you to get the best deal very impressed Reviewed on: 22nd July 2022

Just easy ..

I like things done simply..a bit of paperwork and after the necessary check that was it ..Simply done and completed very quickly..5 stars for me ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 22nd July 2022

Fantastic Customer Service

Great customer service from all members of staff I have ever dealt with. Been a customer for 5 years and never had an issue, everyone always very helpful and understanding, I will continue to use First Response in the future, all the best for the awards ceremony. Darren Reviewed on: 22nd July 2022

Smooth process & Friendly staff

Throughout the whole process of my finance from start to finish, I received amazing service. Great people ! Reviewed on: 22nd July 2022

Amazing

Great customer service, was very friendly when dealing with me & they helped me find the car I want! Reviewed on: 22nd July 2022

Been very good

Very good to me very good company and staff are polite Reviewed on: 22nd July 2022

Excellent

Brilliant response when I got excepted for my finance always in touch before a payment maybe due on a bank holiday with help if the payment can’t be paid so that’s a big plus for people who may not have the payment on there requested day excellent service all round Reviewed on: 22nd July 2022

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