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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,969 reviews, last reviewed 10th Jul 2026
50050% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy helpful and car was sorted very quickly hi... Very easy helpful and car was sorted very quickly highly recommended Reviewed on: 10th July 2026
Andy M's avatar
Andy M

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent Service

5
My experience has been amazing, it is so easy to organise a finance, the staff are beyond amazing to deal with and are a delightful to speak too Reviewed on: 22nd July 2022
Amyyloo Hempsall's avatar
Amyyloo Hempsall

Fantastic

5
Great service, was able to have my finance accepted and new car purchased within 24hrs. Hassle free company. Reviewed on: 22nd July 2022
Louise Whitson's avatar
Louise Whitson

Kind, compassionate, problem solving

5
I’ve been with First response for nearly 5 years now. I wouldn’t choose any other company. They’re always so friendly and welcoming on the phone, they listen and they find solutions to the problems and offer really helpful advice. They’re responsible lenders and only give what they know is affordable to you. Reviewed on: 22nd July 2022
Jade Pegg's avatar
Jade Pegg

easy to use

5
very easy to use, quick approval, competitive rates.... Reviewed on: 22nd July 2022
Brian's avatar
Brian

Great company!

5
Been with first response for 4 years now and had 3 different cars. Such an easy process in getting finance and being able to upgrade your car. Reviewed on: 22nd July 2022
ardent.patty.0n@icloud.com's avatar
[email protected]

Fast, efficient

5
Fast, efficient process, easy to understand but a little expensive for low or no credit borrowers. Reviewed on: 22nd July 2022
Ellie Shore's avatar
Ellie Shore

Seamless

5
It was a quick and seamless experience Reviewed on: 22nd July 2022
Victoria Inyama's avatar
Victoria Inyama

Excellent Service

5
A completely painless experience with very polite and helpful staff Reviewed on: 22nd July 2022
rob weston's avatar
rob weston

Helped when I needed it most

5
Like most the struggle of getting a new car was hard for me- I had run my previous car into the ground due to the mileage I use for work as a home care manager- First Response Finance accepted me on my income not my past credit history which was rather dire. They were quick and very good with communications. The whole process took only a matter of days before I was on the road again in my new Mokka Reviewed on: 22nd July 2022
Karen riggs's avatar
Karen riggs

Brilliant service

5
I was unsure if I’d be accepted with First Response finance. Once I was approved they explained everything to me perfectly clear. I spoke with multiple people from the company and each time I was amazed at how they dealt with my queries. I was always updated. I had an issue with the first motor company I looked at buying a car with and I let first response finance know that I was unhappy with the motor company’s dealings with me. First response finance ensured me that if I was not happy with the motor company, I could change to a different one. They dealt with the motor company on my behalf and informed them I would not be purchasing a car with them. I found an alternative motoring company and was extremely grateful for how they helped me make this happen. Reviewed on: 22nd July 2022
Megan's avatar
Megan

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