Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

View other First Response Finance products

4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful company

As a first timer they were more than helpful and really great staff Reviewed on: 13th August 2021

Amazing, friendly

They was very helpful and accommodating to me and helped me get my finance and the car I wanted Reviewed on: 13th August 2021

Got car finance. Very easy and straightforward

First response finance is the best finance company I have even known. Easy and straightforward. Been with them for 4years without any problems. Just recently upgraded my car without any hassle. Reviewed on: 13th August 2021

Finance whilst on iva

Fantastic, quick and easy to manage. Kept me informed and supported me with a difficult iva situation Reviewed on: 13th August 2021

Helpful

They've helped me out alot while I've been with them the vehicle I bought keeps breaking and they're always willing to help Reviewed on: 13th August 2021

Great service. Quick and easy!

Form filling out the form online to speaking with customer services the process was quick and easy, they under my circumstances and the procedure was quick stress free and easy. I had my new car in a couple of days! Absolutely brilliant! Five stars! Reviewed on: 13th August 2021

Quick efficient finance for my motorbike.

When buying a motorbike I needed to get finance to cover part of the cost of the bike. Not having great credit history these guys were recommended and the service from start to finish was amazing. They actually care about the customer. They advised the best route to take and I was able to fulfil my ambition to have my dream bike. Reviewed on: 13th August 2021

Above and beyond.

They were very helpful, went out of their way to sort out any problems that arose. Reviewed on: 13th August 2021

Finance at your Finger Tips.

I have been using First Response Finance for a number of years now, this is my Third car I have financed through them. I have always found them extremely helpful. They will always find the best deal for your budget. You will never get pressured into anything that you cannot afford. There staff are always pleasant and knowledgeable about the services that they provide. Reviewed on: 13th August 2021

Excellent

Very helpful and I would recommend them Reviewed on: 13th August 2021

Alternative products

Car Finance
from Black Horse 2.88 from 33 reviews
Car finance
from Startline Motor Finance 1.24 from 15 reviews
Alphera Hire Purchase
from Alphera Financial Services 1.60 from 57 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub