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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7113 reviews)

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4.95

Based on 7,113 reviews, last reviewed 25th Apr 2026

17800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent service and they made the process easy Excellent service and they made the process easy Reviewed on: 25th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7113)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

I needed a car to get to work and first response made that happen for me

So fast and quick very good response from them. now I have a car and am very happy Reviewed on: 13th August 2021

Great company

Absolutely brilliant. I could not have asked for a better company. Very friendly and hassle free. Reviewed on: 13th August 2021

Car finance

I have used First Response to purchase my last 3 cars the customer service is excellent and when my last car self destructed they moved heaven and earth to sort the issue out and get me another car. I would recommend them to anyone and will continue to use them in the future. Reviewed on: 13th August 2021

Excellent

I've been with the company for a few years now and the experience I have with the team is best by far they go that step further to help you x that's why I'm still with them Reviewed on: 13th August 2021

Excellent finance company

Have had a great experience with this company excellent communication and finance sorted quickly and the staff are always there to help would recommend to anyone Reviewed on: 13th August 2021

Fair and look beyond your credit score

I really do reccomend this company, I have been with this company for a good 5 years, I have very poor credit and found that the team at first responded finance looked beyond my credit score and gave me a fair deal and took everything into consideration when offering me the car finance, I highly reccomend people to give them a try as they are brilliant Reviewed on: 13th August 2021

Excellent Service

Amazing from A to Z. I don't think I have ever had such care and support from any other company than I have with FRF. Even during Covid they have been understanding throughout. Reviewed on: 13th August 2021

Highly recommended

Very helpful staff and as a single mum the best way I could afford to get a car at affordable price each month. Reviewed on: 13th August 2021

Great service

No hassle and fast response. Everything simple Reviewed on: 13th August 2021

Realy Good company

Highly recommended,, quick decision and Great customer service. All advisor are very helpfull Reviewed on: 13th August 2021

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