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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7077 reviews)

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4.95

Based on 7,077 reviews, last reviewed 23rd Apr 2026

14200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I have had 4 cars from first response finance over m... I have had 4 cars from first response finance over many years , I can honestly say they are excellent, very helpful very understanding and strive to s... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7077)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Car Finance

Friendly, helpful staff. Easy to do and all done online from my home. A pleasant experience. Reviewed on: 13th August 2021

Very good

is really good company l will tell friends Reviewed on: 13th August 2021

Great customer service

I had a great experience sprting my car finance and securing my new car. Easy and extremely helpful throughout. Reviewed on: 13th August 2021

Brilliant

Very helpful and easy to deal with Reviewed on: 13th August 2021

Excellent service

Pick not of been more helpful even with a vehicle returned and new one started. Excellent. Reviewed on: 13th August 2021

Fantastic company

The company is well established and that is due to its very high standards of work, they treat you with the upmost respect and are very friendly Reviewed on: 13th August 2021

Very good company

First response have been a great company, easy to apply, very helpful staff, always professional and easy to deal with, I wouldn’t hesitate to recommend to anyone who is looking for vehicle finance. Reviewed on: 13th August 2021

Excellent Customer Satisfaction

Took out a car on finance with First Response, and the Garage we got it from sold it as seen, Their was a major oil leak and issues with the gear box. it was going to be an expensive job, First response offered me to return the car or have it fixed at their cost and bill the dealership, will definitely use First Response Finance again. Reviewed on: 13th August 2021

Very good, fast and helpful

Whenever I had issue they’d help straight away, always had answers and very nice Reviewed on: 13th August 2021

Brilliant company

Brilliant company for finance, always happy to help and all around great service. Reviewed on: 13th August 2021

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