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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Vehicle Finance

5
First Response were so easy to deal with. They go the extra mile to sign you up at a fair interest rate, I was refused finance by several companies but not First Response. Tell them truthfully your position they do all they can to get you on the road with the vehicle you have chosen I would definitely recommend them to anyone. Reviewed on: 22nd July 2022

Helpful

4
Got things in place swiftly and good communication since Reviewed on: 22nd July 2022

Very professional and on the Ball

5
Bought a motorcycle from a well known dealer and because I used First Response on numerous occasions I set up the finance through them instead of the dealership finance. Got everything in place and received my motorcycle the next week. When I got the bike it had a fault and had to return to the dealer. I phoned First Response and told them the situation who were right on the case helping me resolve the issues with the dealership. Unfortunately I had to get a refund and cancel the agreement which First Response helped me with, phoned me when they said they would and where courteous and professional at every step. Very happy with their service. Stuart Cook. Reviewed on: 22nd July 2022

Great company

5
Very fast and very polite and professional service with first response Reviewed on: 22nd July 2022

Best company

5
Fantastic company couldn’t get help with anyone eles as I got really bad credit but these guys helped me get my dream car an even when I couldn’t afford my payment one month did everything they could to help me pay it thanks again guys recommending to anyone an everyone to go these guys brilliant job they do Reviewed on: 22nd July 2022

Amazing

5
People are always nice and polite x Reviewed on: 22nd July 2022

Quick and easy

5
First response got me sorted in minutes. No hastle, and no problems. Reviewed on: 22nd July 2022

Very helpful

4
Very helpful and they go out of there way to get your finance Reviewed on: 22nd July 2022

Best company ever

5
I bought 3 cars with them and absolutly no issues. Simply the best Reviewed on: 22nd July 2022

Excellent communication

5
They have great communication when cooperating with them and provide a good service, they get things done quickly too. Reviewed on: 22nd July 2022