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First Response Finance: Car finance reviews

4.95
Based on 7,085 reviews, last reviewed 23rd Apr 2026
15000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

10/10 experience using first response I had a great experience purchasing a van not from the dealer or broker but from first response themselves great great company excellent staff and all... Read more Reviewed on: 23rd April 2026
Zachariah G's avatar
Zachariah G

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7085)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

2 words THE BEST

5
First response finance are the best! Never had a problem with them, always provided me with finance and great customer service. I've just paid my finance off with them and when i did the lady who i spoke to made me feel so appreciative and thanked me for been a brilliant customer. Never would i use anybody else there brilliant Reviewed on: 13th August 2021

Great company and always happy to help with any issues

5
Great experience when financing fast easy and responsive Reviewed on: 13th August 2021

Great company

5
Struggled to get car finance, first response finance gave me chance couldn't fault have a great service quick and easy. Reviewed on: 13th August 2021

Helpful and explained everything with ease and answering any questions I had.

5
This company helped me put car finance in place for me they made it so easy to understand every aspect of the finance as it was my first time have car finance and was a bit scared taking out such a large amount they made my payments affordable great company and would definitely use again. Reviewed on: 13th August 2021

Fantastic service on my first ever finance agreement

5
I applied for finance on a new motorcycle through first response and I was extremely happy with their service, as it was my first vehicle and finance agreement I often found myself with questions which first always answered exactly how I was looking for, never had an issue getting in touch and all customer service members have been more than helpful, I will definitely be looking to finance my next vehicle through first response Reviewed on: 13th August 2021

Easy, Quick and Reliable

5
For a first time finance user it was very easy to sign up, very quick with there responses and very reliable, I got a call from the car company saying they’ve received the money I can collect the car whenever I can within 5 minutes of completing the finance application! Was very impressed I will definitely recommend to friends and family! Reviewed on: 13th August 2021

Great company 5*

5
First response finance helped us when my wife and I thought we had no options to ever getting finance. They talked us through there whole process and gave us so many options about payments and what we could afford to pay back over time. They made our choice easy and made us feel comfortable in every choice we made. For my wife and I they gave us the best service we could have asked for. Recommend highly. Reviewed on: 13th August 2021

Great company

5
First Response help me to get the car ineeded nothing bad to say they are a great company from start to finish I picked the car I needed no fuss Reviewed on: 13th August 2021

Car finance

5
Excellent and quick friendly service Reviewed on: 13th August 2021

Amazing company

5
I managed to get my new car thanks to these people Reviewed on: 13th August 2021