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First Response Finance: Car finance reviews

4.95
Based on 7,115 reviews, last reviewed 26th Apr 2026
18000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy process Not much to tell. Requested finance and the decision was very quickly given. Simple and straightforward Reviewed on: 26th April 2026
Shelagh O's avatar
Shelagh O

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7115)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very happy

5
Customer service is very good they listen to you I have been with this company twice now and they get you finance even if you have bad credit I really recommend first response finance Reviewed on: 13th August 2021

Very fast

5
Been to look at a car worked that fast I picked it up with in 24 hours of looking at it Reviewed on: 13th August 2021

Quick and professional.

5
As an NHS front line community nurse when my car broke down it meant I couldn't work. First response helped with finance very quickly and professionally, with understanding and kindness. This meant that I was back working within a few days. Reviewed on: 13th August 2021

Very understanding and patient company

5
They waited on my insurance payout for 7 weeks and didn't presume me. . Very happy too help Reviewed on: 13th August 2021

Helpful

5
I found first response finance very helpful and friendly, they even gave a a courtesy car while I was waiting for my car to be ready nothing was to much for them. Reviewed on: 13th August 2021

Brilliant

5
Very helpful helped as my first car broke down paid new dealer set new finance kept me updated Reviewed on: 13th August 2021

Helpful and friendly

5
I have used these guys twice now and they always go the extra mile to help me. I recommend them to all my friends Reviewed on: 13th August 2021

Car finance without the hassle

5
Brilliant company, moved finance about so I could get a new car with no hassle at all. Reviewed on: 13th August 2021

would highly recommend

5
I am on my 2nd car with First Response and recommended my partner to go with them too. Great company. Reviewed on: 13th August 2021

Helped me noend thank you

5
I was in a hole they safe me money Reviewed on: 13th August 2021