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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

Life after FRF will never be the same.

5
I crawl out helplessly for my sword, but it's kicked away by a blackened armoured foot. I struggle to flop onto my back and see the demon before me. An amalgamation of my financial freedom, debt incarnate. Ugly and unpredictable. It chuckles evilly to itself as he toys with what's left of my savings account energy. "Any last words, you pitiful worn?" It barks out loud. I meet it's cold gaze. "I summon the light of First Response Finance!" I cry over the pain of battle. A blinding light causes us both to shield our eyes with our forearms, a figure appears. A valkyrie warrior ready to take me to valhala? It wears piercing gold armour and carries a mace and off set with a shield in its other hand. The angle strikes the demon before its even addressed its attacker. The demon is flown back with the fore. The warrior princess marches forward. "This mortal is under our financial protection!" It's voice sounds like several tones speaking in unison. "Leave this place, fiend of financial uncertainty!" It raises a gauntleted arm and crashes the mace down hard on the demon, that evaporates into thousands of shreds of singed paper. I watch this spectacle through blured vision as the warrior approaches me and I fall into the unforgiving darkness of unconsciousness. Knowing that my financial freedom is assured. Reviewed on: 11th August 2022

The team at first response were excellent from start...

5
The team at first response were excellent from start to finish in helping me find the right vehichle. Any problems I had were answered and the advisers are super friendly . Can't fault the company. Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 10th July 2025
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First Response Finance

Really easy to understand my agreement and great cus...

5
Really easy to understand my agreement and great customer service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 10th July 2025
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First Response Finance

Quick and easy process.

5
Quick and easy process. The arrangement was made and done in minutes, without any delay. The car was brought that day. Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025
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First Response Finance

Always very polite and helpful good service

4
Always very polite and helpful good service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you for the four-star review! Response date: 10th July 2025
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First Response Finance

When purchasing a car it was straightforward thinkin...

5
When purchasing a car it was straightforward thinking by them got my apr and they then did the work Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 10th July 2025
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First Response Finance

Amazing great company, Great customer service, easy...

5
Amazing great company, Great customer service, easy to understand emails and step by step guilds Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025
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First Response Finance

I couldn't fault the customer service.

5
I couldn't fault the customer service. I have been cared for appropriately at all times. They've been very helpful. Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 10th July 2025
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First Response Finance

Excellent service

5
We've tried finance previously but failed. We approached first response and they listened to our requests and they delivered! Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025
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First Response Finance

They were so friendly and helpful easy to talk to an...

5
They were so friendly and helpful easy to talk to and git things moving forward very quickly and easily... I've near had to so easy before I woikd give them 100% in any ratting Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 10th July 2025
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First Response Finance

Highly recommended

5
Very pleased with the service and support I get from first response. Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025
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First Response Finance