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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

I've never had any problems with First Response

I've never had any problems with First Response I had to change my payment date the phone call went smoothly an I was sorted in less than ten mins Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Ray! Response date: 17th June 2025

First Response provided really friendly correspondence

First Response provided really friendly correspondence when asking questions regarding the interest charged and we're understanding regarding my personal situation. Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 17th June 2025

Worked through my application quick and made it real...

Worked through my application quick and made it really easy, had constant communication from them and as they supported me with all my questions Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Ally! Response date: 17th June 2025

4th finance agreement ! Says it all

Currently have 2 finance agreements running with FRF one for my car and the other my motorbike, this takes my total finance agreements with them up to 4 in the last 4/5 years. Everything is very clear throughout the borrowing process and being able to get early repayment options and settlement figures at the touch of a button is great. No fuss service, Ive been messed around with other finance providers in the past trying to change terms after you’ve already agreed your obligations and put a deposit down. However with FRF even though the APR is slightly higher than some it’s been very transparent with no hidden costs Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 17th June 2025

First Response was the first car finance that suppor...

First Response was the first car finance that supported my business and since then we never look back. I will do more business with them. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 16th June 2025

My first time financing a car and I have never felt...

My first time financing a car and I have never felt so at ease they really help you and there is so many options to choose from Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Eli! Response date: 16th June 2025

A great all round car finance company - very accommo...

A great all round car finance company - very accommodating from start to finish. Highly recommend. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you James! Response date: 16th June 2025

Have 2 agreements with you and will continue to do i...

Have 2 agreements with you and will continue to do in the future Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Wayne! Response date: 16th June 2025

Easy and straightforward , pleasant to deal with.

Easy and straightforward , pleasant to deal with. Would highly recommend Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Maria! Response date: 16th June 2025

Amazing no problem at all really easy process

Amazing no problem at all really easy process Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Steven! Response date: 17th June 2025

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