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First Response Finance: Car finance reviews

4.95
Based on 7,119 reviews, last reviewed 26th Apr 2026
18400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Worked out a credit limit and a rate within my budget Didn't have good credit but was able to work out a plan, I was between a couple of cars and the one I picked was newer and higher spec, due to this i ... Read more Reviewed on: 26th April 2026
Stephen's avatar
Stephen

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7119)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Brilliant

5
From start of Application to The car was fast friendly and helpful Reviewed on: 13th August 2021

Excellent service

5
Absolutely amazing service from first response, I didn’t feel pressured into going with them, everything was explained very carefully to me and in a way I understood, I was also given options for my payment plan, I would highly recommend this company Reviewed on: 13th August 2021

Real Profesional Company

5
Real Profesional Company,Ready to help in any situation i can recommend this company to anybody!!!! Reviewed on: 13th August 2021

Excellent service

5
Excellent service very easy to use, Easy to contact Reviewed on: 13th August 2021

They get it done

5
Really friendly staff on the phone. Helpful too. Make getting car finance easy. Cannot fault their service. Reviewed on: 13th August 2021

Very quick and easy and no hassle to have finance arranged.

5
Had no hassle, even with bad credit, they were very helpful and got it sorted with no fuss. very quick and easy to deal with and always quick to respond to any questions. Reviewed on: 13th August 2021

Customer with them

5
I have been a customer with them for 18 months and throughout everything they have been amazing. Starting off with finance on my car and then any questions or queries I have ever had I have rang up and always been so friendly on the phone too. Definitely recommend them to anyone Reviewed on: 13th August 2021

Simple and does the job

5
I would recommend this company for the communication through all the time with them.and value them highly Reviewed on: 13th August 2021

Very easy!

5
Having been out the country for over 10 years many lenders did not entertain me. However First Response were so easy to deal with and only a couple of phone calls later I was approved and paid out! Reviewed on: 13th August 2021

Excellent customer service,

5
First Response helped me to get my dream car when no one else would. Reviewed on: 13th August 2021