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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7962 reviews)

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4.88

Based on 7,962 reviews, last reviewed 9th Jul 2026

49750% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They made my dream come true. They made my dream come true. Really professional, thoughtful and they always responded quick to any requests Reviewed on: 9th July 2026

Latest lowest rating:

1

Avoid them at all costs, bad customer service. Avoid them at all costs, bad customer service. Reviewed on: 9th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7962)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very professional and on the Ball

Bought a motorcycle from a well known dealer and because I used First Response on numerous occasions I set up the finance through them instead of the dealership finance. Got everything in place and received my motorcycle the next week. When I got the bike it had a fault and had to return to the dealer. I phoned First Response and told them the situation who were right on the case helping me resolve the issues with the dealership. Unfortunately I had to get a refund and cancel the agreement which First Response helped me with, phoned me when they said they would and where courteous and professional at every step. Very happy with their service. Stuart Cook. Reviewed on: 22nd July 2022

Great company

Very fast and very polite and professional service with first response Reviewed on: 22nd July 2022

Best company

Fantastic company couldn’t get help with anyone eles as I got really bad credit but these guys helped me get my dream car an even when I couldn’t afford my payment one month did everything they could to help me pay it thanks again guys recommending to anyone an everyone to go these guys brilliant job they do Reviewed on: 22nd July 2022

Amazing

People are always nice and polite x Reviewed on: 22nd July 2022

Quick and easy

First response got me sorted in minutes. No hastle, and no problems. Reviewed on: 22nd July 2022

Very helpful

Very helpful and they go out of there way to get your finance Reviewed on: 22nd July 2022

Best company ever

I bought 3 cars with them and absolutly no issues. Simply the best Reviewed on: 22nd July 2022

Excellent communication

They have great communication when cooperating with them and provide a good service, they get things done quickly too. Reviewed on: 22nd July 2022

Best company I've been with

I have already recommended them to numerous friends and family, they are always willing to help, when my car broke they helped liase with the garage to get it fixed I literally could not fault them Reviewed on: 22nd July 2022

Fast friendly and helpful

Got me sorted out in one phone call . The service provided is excellent and stress free. It was so easy I had my finance in place ready to go the night before I went to purchase my car Reviewed on: 22nd July 2022

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