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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7957 reviews)

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4.88

Based on 7,951 reviews, last reviewed 8th Jul 2026

49250% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Used them 4 times now and never been a single issue... Used them 4 times now and never been a single issue at all Reviewed on: 8th July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7957)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent customer service

Really easy to deal with, good finance deal. Great customer service, very helpful staff Reviewed on: 22nd July 2022

Good service

Had a good service overall. Reviewed on: 22nd July 2022

Great finance company so easy to communicate

Been with them around 3 years had two finances now and both very easy to deal with great company Reviewed on: 22nd July 2022

AMAZING COMPANY

they are a fantastic and friendly company i dont have the greatest credit history they treated me bassed on my current circumstance not my credit history this allowed me to finance my current vehicle i wont be going anywhere else in future they are a great company Reviewed on: 22nd July 2022

Best fiance company ever

Iam satisfied with the jobs they gave me and the help to help me with my finance Reviewed on: 22nd July 2022

Excellent finance provider

Clear communication and quick payments for 3 vehicles I've financed through First Response Finance. Reviewed on: 22nd July 2022

First Response Finance

Very happy with the service and assistance offered by First Response Finance, simple applying process. Find the right car, let them know the details and Finance details arranged the same day.. Reviewed on: 22nd July 2022

Support and understanding

Customer service team always readily available and in particular when I had some difficult personal issues they were very supportive throughout Reviewed on: 22nd July 2022

Brilliant company

So helpful from the start making sure wee got the correct payment plan especially when I could understand the sums when picking plans he took the time out to explain and help me decide the best option for me very friendly and kind Reviewed on: 22nd July 2022

Professional, friendly, fast!

great team at FRF, courteous, friendly with no judgement if they can help you they will and always polite and helpful at all stages! Reviewed on: 22nd July 2022

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