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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7130 reviews)

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4.95

Based on 7,130 reviews, last reviewed 27th Apr 2026

19400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Finance set up very quickly. Finance set up very quickly. Explained everything clearly. Easy to make additional payments whenever. Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7130)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great customer service

Customer service was great, quick response to any questions I had, finance was dealt with quickly and with no issues, would use thus company again and would recommend Reviewed on: 13th August 2021

Personal and tailored service

During this pandemic. First Response Finance have been responsive and supportive to ensure that we were always able contact them when needed and they followed up where they said they would. Kept promises and made sure that processed were smooth and we were kept informed every step. Reviewed on: 13th August 2021

Very good service

They are very friendly and very helpful Reviewed on: 13th August 2021

Fantastic

Fantastic company very easy from start to finish to get my new car very friendly and helpful staff Reviewed on: 13th August 2021

Amazing

Great experience from start to finish! All information was clear and easy to understand. Would highly recommend Reviewed on: 13th August 2021

Changed my life

I have 3 kids, two are Austistic. I really needed a car, and First Response provided me with the car finance I needed when no one else would. I was able to attend appointments etc, and to be honest, I'll always be grateful for that help at that time Reviewed on: 13th August 2021

The best company finance in the uk

efficient and fast work, i can recommend this company for everyone Reviewed on: 13th August 2021

Amazing & Friendly

Without first finance, I wouldn’t have been able to get to work as a phlebotomist with the NHS. I am in an IVA & no other company would even acknowledge that I needed a part exchange ASAP as my old car needed expensive work done on it which I couldn’t afford. The team were so friendly & helpful and actually listened to me. Great company & would highly recommend to anyone. Reviewed on: 13th August 2021

This company has been brilliant!

This company has been brilliant from the beginning, always there to help, even the online account is a bonus to keep track on payments, would high recommend! Thankyou for helping us when we needed it the most! Reviewed on: 13th August 2021

Fantastic company, very helpful and friendly

Had 3 cars on finance with first response, everything has been sorted quickly, explained all payments. All staff are very friendly Reviewed on: 13th August 2021

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