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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7115 reviews)

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4.95

Based on 7,115 reviews, last reviewed 26th Apr 2026

18000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy process Not much to tell. Requested finance and the decision was very quickly given. Simple and straightforward Reviewed on: 26th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7115)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great service

I have two cars on finance both accepted straight away very quick response great company, if you have issues they will help resolve them with no issues immediately highly recommended Reviewed on: 13th August 2021

First Response great value car loans

Really did help me buy my dream car with a affordable loan Reviewed on: 13th August 2021

Good customer care

I applied online for a car , no fuss no problems really was straight forward. Outstanding customer service. Reviewed on: 13th August 2021

Great overall

We were in seach of a car but due to an alright score no one would touch us until first response stepped in Reviewed on: 13th August 2021

Never had any issues

They have always helped me out when needed, they text me if the payment day changes if lands on a bank hol or weekend, they are outstanding Reviewed on: 13th August 2021

Fantastic service

Since I found out about first response finance they have been second to none with there service excellent customer service very helpful and professional with my every needs would recommend to everyone Reviewed on: 13th August 2021

just brilliant

Have used the company now for the last 5 of my cars..brilliant service ..no problem to big always their to help and great at sorting problems out..just FANTASTIC Reviewed on: 13th August 2021

Fast service

Good opportunity even with low credit history Reviewed on: 13th August 2021

Fantastic company

I have been with first response for about 4 years now, and it’s fair to say they put there consumers first.. every time I needed help they have done it straight away. I would recommend this company to anyone. Top service and amazing Customer service and communication ***** from me Reviewed on: 13th August 2021

They helped me when I was turned away elsewhere

I have nothing but good things to say about first response finance. They helped me to purchase the car of my dreams. At the time of purchasing, I had not passed my driving test yet, but wanted a car to continue practising in before my test. I was turned down by two financing companies that the dealership worked with because I was a learner driver, even with a guarantor. However the dealership suggested first response finance to me, who they had not worked with before but I’m sure they will now because first response finance were able to offer me finance as a learner driver, without a guarantor and the monthly payments are even less than any of the other financing companies I had tried. It was the perfect outcome for me. I’ve been financing my car through first response finance for about 10 months now and I have since passed my driving test 8 months ago, and I can’t thank first response finance enough for all of their help. Because of this company I was able to purchase my dream car, I was able to have plenty of practice in my own car before my test which helped to build my confidence so much, and I passed my test first time! I love my little car and I’m so happy with the finance deal I have. Their rates are so affordable and I believe this company should absolutely get the recognition they deserve. Reviewed on: 13th August 2021

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