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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7207 reviews)

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4.95

Based on 7,207 reviews, last reviewed 28th Apr 2026

27200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Superb experience got the car on the same day which... Superb experience got the car on the same day which i liked pay out was paid out same day Reviewed on: 28th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7207)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Helpful and understanding

They took the time to listen to my story and help me out, it change my life and my me feel independent Reviewed on: 13th August 2021

Very happy with the service

I’ve used first response for vehicle finance 3 times in the last 12 years (2005-2008 and 2017 to present day) and have always been very happy with the service and the way my accounts have been dealt with always very polite and helpful and wouldn’t use any other company Reviewed on: 13th August 2021

So helpful

I have really bad credit and first response went above and beyond to help me get my family car. Would defo recommend Reviewed on: 13th August 2021

Very happy with First Response

All of my dealings with First Response have been made trouble free by the staff. I'm with them now with my third car loan and I cannot highly recommended them any more than brilliant and happy to deal with Reviewed on: 13th August 2021

Car finance

Always friendly and easy to deal with I have had two cars financed and will continue to the future thanks Reviewed on: 13th August 2021

Easy car finance .

Can’t rate them highly enough went out there way to get me the best possible deal when other companies didn’t approve me . Reviewed on: 13th August 2021

Great company.

Could not be more helpful. Would definitely recommend. Reviewed on: 13th August 2021

Easy company to deal with

Never had any problems with them, they keep in good contact and their website is easy to navigate Reviewed on: 13th August 2021

Fast and efficient paired with great service!

First response finance offered a very smooth application process keeping me updated every step of the way. Their verification process was simple and clear, making sure I knew what to expect. Once approved they were helpful and sent me a list of approved dealerships rather than letting me fend for myself. They were more than happy to answer the multiple questions I had Reviewed on: 13th August 2021

Excellent customer service

I honestly cannot fault first response finance, excellent customer service and really take care of there customers, i had abit of unluck with the first car i purchased and first response sorted out returning the vehicle and even payed for the recovery truck to get the car back to the dealership. I then found another car and explained that i would like to stay with them as i had a good experience with them so they then matched the rates offered at the new cars dealership so im a very happy customer. Reviewed on: 13th August 2021

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