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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very good

Very good, would recommend them to get finance for a car. Reviewed on: 17th August 2021

Always helpful . Very goods rates of apr

Easy to talk to . Good rates of finance and offer of short pay back Reviewed on: 17th August 2021

Excellent Company

I really needed a new car for work and First Response Finance were so helpful, they are professional and the whole process from start to finish was explained clearly and the staff I spoke to were excellent to deal with and pleasant and made the process run smoothly. Thank you. Reviewed on: 17th August 2021

Top notch

Nothing bad to say at all all good experience with these Reviewed on: 17th August 2021

Great and easy

They were very efficient and amazing when I was a first time getting my car found them very helpful and so easy to start up with Reviewed on: 17th August 2021

Excellent Customer Service

Always helpful whenever you need to contact them. I was struggling one month to pay after changing jobs and they were incredibly helpful with me and understanding Reviewed on: 17th August 2021

Great service

Great customer service and experience. Really felt like they were interested in looking after my interests. Very helpful, highly recommended. Reviewed on: 17th August 2021

Very helpful and understanding

This was my first time taking any out on finance, the company understood that and helped me as much as possible while explaining what happens to the best. They got the best and cheapest deal for me. Reviewed on: 17th August 2021

Fantastic customer service

Customer service is exceptional, helped me through a few finances and also through a problem with a dealer. Would highly recommend. Reviewed on: 17th August 2021

Quick simple no pressure

Gave me a figure explained why I got what I offered etc and not once was I pressured into accepting any agreement Reviewed on: 17th August 2021

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