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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7209 reviews)

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4.95

Based on 7,209 reviews, last reviewed 29th Apr 2026

27400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

This is my first finance, that time i was broken and... This is my first finance, that time i was broken and this situation frist response finance help me state away,i was very happy on them.thanks Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7209)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

just brilliant

Have used the company now for the last 5 of my cars..brilliant service ..no problem to big always their to help and great at sorting problems out..just FANTASTIC Reviewed on: 13th August 2021

Fast service

Good opportunity even with low credit history Reviewed on: 13th August 2021

Fantastic company

I have been with first response for about 4 years now, and it’s fair to say they put there consumers first.. every time I needed help they have done it straight away. I would recommend this company to anyone. Top service and amazing Customer service and communication ***** from me Reviewed on: 13th August 2021

They helped me when I was turned away elsewhere

I have nothing but good things to say about first response finance. They helped me to purchase the car of my dreams. At the time of purchasing, I had not passed my driving test yet, but wanted a car to continue practising in before my test. I was turned down by two financing companies that the dealership worked with because I was a learner driver, even with a guarantor. However the dealership suggested first response finance to me, who they had not worked with before but I’m sure they will now because first response finance were able to offer me finance as a learner driver, without a guarantor and the monthly payments are even less than any of the other financing companies I had tried. It was the perfect outcome for me. I’ve been financing my car through first response finance for about 10 months now and I have since passed my driving test 8 months ago, and I can’t thank first response finance enough for all of their help. Because of this company I was able to purchase my dream car, I was able to have plenty of practice in my own car before my test which helped to build my confidence so much, and I passed my test first time! I love my little car and I’m so happy with the finance deal I have. Their rates are so affordable and I believe this company should absolutely get the recognition they deserve. Reviewed on: 13th August 2021

Fantastic

First Responce were great very helpful always friendly and made me feel that I really matterd GREAT company thank you Reviewed on: 13th August 2021

Pleasure experience

It was really easy to arrange my finance with, at all time I was informed about my choices. Reviewed on: 13th August 2021

Easy transaction

I bought a bike through them before I upgraded to another bike It was pleasant and no hassle. When my brother wanting a new bike I put them forward to him and now has his dream bike Reviewed on: 13th August 2021

Quick and easy

Signed up through a garage but the process was very quick and easy, I desperately needed a new can but have bad credit, thank you so much Reviewed on: 13th August 2021

Customer service 2nd to none

Always work with you to a satisfactory solution Reviewed on: 13th August 2021

Quick and easy had my finance in place in around 20 mins and really helpfull staff

Would recommend them again very understanding and supportive got treated like a trusted customer Reviewed on: 13th August 2021

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