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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Would 100% recommend!

5
So much patience! When I couldn’t work my account all I did was ring them and they were eager to help! No hassle, works around your pay dates. Easy application! Reviewed on: 13th August 2021
Chloep's avatar
Chloep

Absolutely amazing, understanding, helpful.

5
I love having finance with first response finance they are incredible and really understanding, they are fantastic to work with, they are my number one company I go to for finance and will continue to use. Reviewed on: 13th August 2021
Leigh Sneddon's avatar
Leigh Sneddon

Quick and easy finance.

5
I was able to apply and get my finance the same day. Quick and easy to do over their online application form. Reviewed on: 13th August 2021
Mark Ringstead's avatar
Mark Ringstead

Fantastic

5
Our 3rd year with first response finance and wouldn't go to any other finance companies the customer service is way beyond expectation and all staff dealings are polite and helpful Reviewed on: 13th August 2021
Dinan 's avatar
Dinan

Excellent customer service

5
It was very easy to apply for the finance and application went very quickly so I was able to drive my dream car. All of the details were clearly explained. Recently I had some financial difficulties but First Response Finance was very supportive and advised the best repayment solutions so can't recommend enough! The advantage is they have a website as well so you can stay up to date with all payments etc. Fantastic service! Reviewed on: 13th August 2021
Aleksandra Goliwas's avatar
Aleksandra Goliwas

Excellent customer service

5
Fast and efficient service. Felt the whole process was all dealt with very professionally. Reviewed on: 13th August 2021
Jill's avatar
Jill

Amazing

5
Amazing service struggled when the place I got my bike but customer service stayed on the phone for nearly an hour with me till it got sorted and was very helpful Reviewed on: 13th August 2021
Aaron's avatar
Aaron

Get what you want no hassle

5
First class from start to finish Reviewed on: 13th August 2021
Mark Davies's avatar
Mark Davies

Excellent Service

5
I have two vehicles from First Response. Both deals were done with little effort and with great ease. The staff were friendly and very helpful from start to finish. Very happy customer. Reviewed on: 13th August 2021
Michael Randle's avatar
Michael Randle

Fast efficient company

5
Fast efficient, choose my car on a Sunday and collected the car by Tuesday very quick and happy with the whole experience Reviewed on: 13th August 2021
Chris's avatar
Chris

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