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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7123 reviews)

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4.95

Based on 7,122 reviews, last reviewed 27th Apr 2026

18600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Everything was excellent- service, speed. Everything was excellent- service, speed. Can't fault it Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7123)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Car finance

I would recommend first response car finance because they are very helpful from the start . It only takes a couple off hours too get an answer as to how much you can lend to finance you getting a car they also can give you lists of reputable company’s to get your vehicle from . They are able to sort a reasonable rate to pay back the finance . Every time you phone them their staff take the time to listen to you if you have any issues . I find them very helpful in every way . I would recommend them to my family and friends . Reviewed on: 13th August 2021

Best company

Best company I have used friendly service very easy to use and love the app makes everything so much easier Reviewed on: 13th August 2021

Excellent

First class service. The process was so quick and easy. The staff are experienced and fully informed and so helpful. Always get an immediate response, no waiting around. Brilliant company to deal with and highly recommend Reviewed on: 13th August 2021

Great experience

Very quick service, finance package fully explained and after care excellent Reviewed on: 13th August 2021

Very helpful company !!

These people are so helpful and have everything sorted for u. Excellent customer service. Reviewed on: 13th August 2021

Great service

Always there to help whem i need them to answer any questions i might have Reviewed on: 13th August 2021

Above & beyond service

I'll keep it brief & to the point... FRF took in my application when my credit rating was rock bottom having never had credit or finance before, they were the only company that gave me a chance, I'm now on my 3rd vehicle with FRF & I honestly can't praise them enough, everyone I've ever spoken to has been 110% helpful, knowledgeable & completely there for me, if I've ever had a vehicle issue such as breakdown etc...FRF has been there offering help wether it be just another voice on the phone as guidance all the way to offering financial assistance to help with garage fees or even just follow up calls, they really do care about their customers & I've been with them for some time now & my view of financial companies in general since being with FRF now have a standard to live upto that I've yet to experience elsewhere Absolutely too company I wish them all the success that they deserve C.Sloan. Reviewed on: 13th August 2021

Very easy to set up, quick, hassle free

It was my first time getting a car on finance, i was nervous about how the whole experience would go. Turns out, it was made fairly straightforward with no problems. Reviewed on: 13th August 2021

Quick and easy

Quick and easy car finance, no problems in 3 years Reviewed on: 13th August 2021

Very happy customer

I needed finance, I wasn't accepted elsewhere due to previous struggles, I've been with first response finance now for a couple of years. They've always been helpful professional and understanding, I would 100% recommend using this company for your finance needs. Thanks guys Reviewed on: 13th August 2021

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