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First Response Finance: Car finance reviews

4.95
Based on 7,213 reviews, last reviewed 29th Apr 2026
27700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Very helpful from the start and even after sale customer service is excellent. They make sure everything is right for you and your circumstances from... Read more Reviewed on: 29th April 2026
Gemma l's avatar
Gemma l

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7213)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Quick and precise

4
Spoke with them, checks done... boom deal signed... Reviewed on: 13th August 2021

Quite Easy, Very Understanding

5
Had an amazing experience with them when no one would take me on due to some poor financial decisions on my record. Asked real questions and made a decision quickly. Have recommended them to anyone that has credit issues. Reviewed on: 13th August 2021

Excellent

5
From start to finish everything was very quickly dealt with , customer service was excellent and I got my new car . Would totally recommend. Reviewed on: 13th August 2021

Excellent experience

5
I got car finance with First Response for my second car and it was the most hassel free experience of getting car finance I've ever had. Reviewed on: 13th August 2021

Car finance

5
Had 2 cars using this company Fast and friendly Everything was explained in simple to understand way They pointed out the pros and cons of the package Reviewed on: 13th August 2021

Car finance

5
Good company to deal with always there to help with great customer service Reviewed on: 13th August 2021

Customer service

5
Excellent customer service, explains everything from the start to the end, quick and easy process to apply Reviewed on: 13th August 2021

Brilliant Customer service

5
My experience with First Response Finance has been amazing. We were sold a car which was not fit for purpose and first response dealt with the dealership on our behalf. When we found another car they were happy to move the finance across. Through out Covid-19 they’ve been amazing when our income went down they helped us amazingly no matter how worried and panicked I was. Would always recommend. Reviewed on: 13th August 2021

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Easy to use & straight forward finance

5
Really easy to apply & straight forward dealing with them. We had the approval within an hour & had signed for the car the same day. So simple. Reviewed on: 13th August 2021