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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7810 reviews)

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4.88

Based on 7,809 reviews, last reviewed 25th Jun 2026

84800% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Very helpful and good to communicate with Very helpful and good to communicate with Reviewed on: 25th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7810)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Best finance company around

Amazing customer service, they want the best for you. I wouldn't get a loan or car finance anywhere else. They discuss in detail your finance and check whether its affordable before going ahead. Excellent professional company. Reviewed on: 13th August 2021

No problems

Easy finance, no tricks or gimmicks, I've had no issues or problems with set up or customer service Reviewed on: 13th August 2021

Great help

Help me out when i changed cars a couple times over a 3 week period 0 Reviewed on: 13th August 2021

Amazing & very professional company

I have used this company for a few car purchases. The staff are truly amazing always happy to help and advise me of which payment option better for me and my budget. I will go nowhere else for my finance. Can not put into words how amazing they truly are. Thank you so much for everything you do. Reviewed on: 13th August 2021

Absolute brilliant company to deal with helped me with two car finances and always been there to help me through the whole process would highly recommend to any one thanks again first response

Absolute brilliant company would highly recommend to anyone helped me through two car finances and was helpful and polite through them both thanks again first response Reviewed on: 13th August 2021

Very friendly and never a problem

Everytime I have contacted first response they have been very understanding and very helpful Reviewed on: 13th August 2021

Customer service

Customer service with first response has been without a doubt amazing! Friendly helpful & professional staff every time I’ve needed them. Would highly recommend. Reviewed on: 13th August 2021

Efficient and friendly

FRF were efficient in my application, the member of staff I spoke to on the phone was friendly and patient with me. Reviewed on: 13th August 2021

Numbe one company for finance

Very quick decision, nice people, Reviewed on: 13th August 2021

Very simple application process and very helpful staff.

I applied for car finance with First Response after speaking to other finance companies. First Response made the whole application process very simple and were very helpful and informative throughout. Their rates were very competitive and I am very happy I chose Firsr Response for my car finance. Would 100% recommend. Reviewed on: 13th August 2021

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