Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7215 reviews)

View other First Response Finance products

4.95

Based on 7,215 reviews, last reviewed 29th Apr 2026

27900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to apply and friendly and helpful customer serv... Easy to apply and friendly and helpful customer service Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7215)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent Service

Excellent service start to finish. Couldn’t fault this company and the staff. Definitely would use again. Amazing. Reviewed on: 13th August 2021

100%

Always ready to help you out and always honest with you I definitely would recommend this company Reviewed on: 13th August 2021

Brilliant company

What an amazing company never had a problem since using them. always helpful and have a great member of team on board! Keep up the good work :) Reviewed on: 13th August 2021

Best finance company

Fantastic finance from start to finish very easy to deal with used them at least 4 times perfect every time no hassle great service perfect Reviewed on: 13th August 2021

Brilliant service. Helped me where no other company would

I would recommend using first response finance. Brilliant service. I will be going to them again in the future Reviewed on: 13th August 2021

Brilliant

Wasn't expecting to be able to get car finance,but first response said yes & I now have e the car I wanted. Reviewed on: 13th August 2021

Fantastic Experience

First Response Finance has Finansed two cars for me.From the start to the finish of me getting my cars it went so smoothly on both occasions.I didn't have to keep calling them to ask about anything as the company keeps you informed about what is happening every step of the way and what I was told would happen is exactly what happened throughout the whole process.Also on both occasions the funds for both cars were paid to the car company's when they said it would be and I was able to collect both cars as arranged with the car company's. When I enquired about my second car which I purchased in 2020 I was also given a lower Finance rate which I was told would happen if I wanted to change my car in the future and used the company again to finance it. I would recommend First Response Finance to anyone without hesitation and will definitely be sing them again when I decide to change my car. Thanks very much First Response Finance for a very stressles experience for which I am also experiencing with my second car. Reviewed on: 13th August 2021

Quick and easy no hassle whatsoever fantastic company to deal with

Fantastic company to deal with so friendly and helpful Reviewed on: 13th August 2021

Brilliant customer service

In the 8 years I have used first response for car finance I have not had any issues with customer service. Very friendly and helpful call staff. Reviewed on: 13th August 2021

Fair & Easy!

I think I have been with First Response Finance for 8 years or so now? They have always been fair and easy to use. Never had any issues with them, have good deals when it comes to getting new car finance & they are very quick too, in fact, I would say quicker than a car dealership sorting your finance out. You have a basic and perfect online account if you want to check payments/dates/change things, no issues at all. Also, Can I give a big shout out to all the staff I have dealt with at first response, they have always been very nice, polite and helpful. Reviewed on: 13th August 2021

Alternative products

Car Finance
from Creditplus 4.94 from 34 reviews
Car Finance
from Moneybarn 4.83 from 3275 reviews
Loan (discontinued)
from Easy Buy (inactive company) 4.32 from 5 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub