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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7129 reviews)

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4.95

Based on 7,129 reviews, last reviewed 27th Apr 2026

19300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great service and friendly Great service and friendly who were very willing to help at all times. Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7129)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great

I'm very satisfied customer with First Fesponse Finance. Never had any problems with them. Reviewed on: 13th August 2021

Excellent communication all the way through

Excellent customer service throughout the whole experience, Very smooth process Reviewed on: 13th August 2021

First response should be your first choice

Couldn’t ask for a better finance company. Most helpful people to deal with. And they work with you as a friend and not as a business. I would definitely recommend FirstResposeFinance to anyone who is considering getting car finance. I will most certainly use them in the future. Reviewed on: 13th August 2021

Great professional company.

Helped me get my first car on finance. Really helped me as I needed it for my new job. Very helpful & will use for my next purchase! Reviewed on: 13th August 2021

First class, in every aspect

First Response are brilliant, as they were so quick to get on the ball as to helping me secure my new car. They didn’t hang around and quickly responded to all calls, their system is top drawer with being able to manoeuvre each aspect of the application. 5* in every aspect! Reviewed on: 13th August 2021

Highly recommended.

Quick and easy from application to completion. Fast and friendly from start to finish. We would recommend these to everyone. Reviewed on: 13th August 2021

Car finance

Amazing customer service. Very quick and reliable. The staff are willing to help in any way possible to suit the customer. I have had an amazing experience with this company and will be recommending to family and friends. Reviewed on: 13th August 2021

Quick, simple excellent customer service

The whole process off car finance with first response was quick and simple. Outstanding customer service, so friendly, empathetic and helpful. I actually wouldn't go anywhere else for finance now or ever Reviewed on: 13th August 2021

A lifeline in a rocky sea

We found it hard to get finance as I had a bad credit rating. We have had nothing but friendly, professional service and treated like a real person, with real life situations, not just a credit score. Without first response help we wouldn't have a car and would be alot worse off and our lives would be so different and harder than it is right now. Thanks first response, you have our vote! Reviewed on: 13th August 2021

Good customer service

Very friendly and supportive staff Reviewed on: 13th August 2021

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