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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Easy to talk to and really quick decision

5
Wanted to get a car and have bad credit, first response was brilliant and gave me the finance was so easy to talk to and listened to what u had to say, definitely would recommend to family and friends Reviewed on: 13th August 2021

Laszlo Vascsinec

5
Easy to apply, good communication Reviewed on: 13th August 2021

Brilliant

5
Excellent. Had an issue with car. Spoke with a very kind operator who had problem sorted ASAP. Really happy ! Reviewed on: 13th August 2021

There when nobody else was.

5
After being turned down from a few other companies, First Response Finance, steped up and came to the rescue. Cannot praise them for their help and understanding. Wouldn't hesitate in using them again and recommending them to the family and friends. Reviewed on: 13th August 2021

Fantastic finance company

5
Very quick response and easy to talk to and very friendly Reviewed on: 13th August 2021

Excellent

5
Very agile and great service. They are always available to solve anything. Reviewed on: 13th August 2021

Car finance, fast and efficient

5
I was in desperate need to purchase a car. First response helped me achieve my goal with no hassle. Thank you First Response Reviewed on: 13th August 2021

First response are number 1 for service

5
This company was really helpful when I was looking for car finance they spent time helping me break down my finances and understanding what I could afford each month to be able to get the credit that I wanted…they are always there to help if you fall behind n payments for whatever reason and help you get back on track really easy their customers service representatives are really easy to talk to and help wherever they can I’m really happy I chose this company to finance with Reviewed on: 13th August 2021

Very helpful

5
My experience was very seamless and staff were helpful. Highly recommend Reviewed on: 13th August 2021

Affordable and reliable

4
First response has finance my motorbike on a 2yr contract my repayments are affordable and convenient that suit my financial situation, the whole process was very simple and each step was done with the upmost professionalism simple and easy to comply with requirements would highly recommend to anyone looking to finance a motor vehicle based on my experience would very likely use in future Reviewed on: 13th August 2021