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First Response Finance: Car finance reviews

4.95
Based on 7,223 reviews, last reviewed 29th Apr 2026
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

First class customer service and so easy to just roc... First class customer service and so easy to just rock up and pick up the car to be honest faultless, however no contact since purchasing the car even ... Read more Reviewed on: 29th April 2026
Aled 's avatar
Aled

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7223)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent service and highly recommended

5
Had last 5 cars with company and would highly recommend to anyone Reviewed on: 13th August 2021

Excellent

5
Helped me get finance when no one else would great service. Reviewed on: 13th August 2021

1st Class

5
Service was outstanding when setting up my car finance. Any problems and customer services have been very helpful. Reviewed on: 13th August 2021

Good company

4
No problems and good customer service. Reviewed on: 13th August 2021

Could not possibly go any further to help

5
Great people more than happy to help nothing is to much trouble Reviewed on: 13th August 2021

Would and have recommended

5
I don’t usually write reviews but on this occasion I felt it necessary to. I had very bad credit rating and this company alone has helped me to get my first car and a second one which is for me as a foster carer a necessity. Re payments are suitable for my income and they are always on hand for advice if I ever need it. All this and I’m building up a good rating to hopefully get a bigger and better car when I need one. Overall I can’t fault them and am happy to continue using them for a good while yet. Congratulations and keep up the great work. Reviewed on: 13th August 2021

Great company

5
I haven taken out a finance with first response quick response and surcha friendly customer care team. Always make sure that the customers are satisfied and always there to help when you struggle with your monthly payments. Can’t fault the company I can only recommend them Reviewed on: 13th August 2021

Excellent

5
Very helpful and friendly I needed a car desperately I didn’t have very good credit. They gave me what I needed. Would recommend to anyone. Reviewed on: 13th August 2021

Great, fast and very helpful

5
Used first response finance second time now they just get better and better each time very helpful very understanding and definitely will be using them again in the future Reviewed on: 13th August 2021

bike finance amazing company

5
this company is so helpful and is always willing to answer any questions you have and they will sort any problems you have Reviewed on: 13th August 2021