Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7130 reviews)

View other First Response Finance products

4.95

Based on 7,130 reviews, last reviewed 27th Apr 2026

19400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Finance set up very quickly. Finance set up very quickly. Explained everything clearly. Easy to make additional payments whenever. Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7130)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Awesome company

Awesome company no problem with car finance and they work with you with any problems that might arise Reviewed on: 13th August 2021

Quick and easy

They were quick and easy to get me approved for my car and went through smooth with no issues Reviewed on: 13th August 2021

Fast easy and secure

Package arranged in hours x all done simply efficient and effective Reviewed on: 13th August 2021

Helped buying a car with bad credit

If anyone else has bad credit this is the company to use, they made the whole usually painful process of buying with poor credit very helpful. From start to finish it feels like your supported and with no hidden charges and extras it stops that normal feeling of being penalised because made mistakes in the past. Would recommend them to anyone Reviewed on: 13th August 2021

Quick to use

They were very friendly, helpful ,easy to talk to and they sorted out my car finance within a couple of hours Reviewed on: 13th August 2021

They have a customer focus attitude, they are there to help the customer get a better cheaper deal,,big up to them

My experience with them is really stress free,,they were quick to get the finance suitable for me. Reviewed on: 13th August 2021

Fast , friendly and efficient

I spent weeks looking at different offer and with bad credit I was getting to the lending stage and the repayment was unaffordable. I found first response finance through a broker and got an instant quote. They called me and spoke through everything over the phone and explained all prices and charges. The cherry on top was I was asked how long I wanted to take the finance over and how much I wanted to pay this is where they stood out from the rest. I wanted to pay £200/month but it didn't fall within the 48 month max they had so they compromised and let me pay it over 50 months at 200/month Outstanding company and can also set payments for each time you are paid so you never miss a payment Reviewed on: 13th August 2021

Simple quick and hassle free

I have had 3 cars from them and all of them was quick and hassle free Reviewed on: 13th August 2021

Fast decisions and reliable

Amazing company! Made a decision within a few hours and within an hour I had the money get sent to my car dealership! Fast, reliable and amazing service Reviewed on: 13th August 2021

World Class Support

I first applied for Car Finance in 2019, FRF made the application easy. A usually daunting process was seamless and stress free. I renewed my finance in 2020 when I purchased a new car. It was even easier to do this, they gave me a value of what I was allowed and I chose my car accordingly. So easy, stress free helpful. Recommend to everyone. Reviewed on: 13th August 2021

Alternative products

Car Finance
from Car Finance Today 4.48 from 12 reviews
Car Finance
from Arnold Clark 3.68 from 12 reviews
Car Finance
from Creditplus 4.94 from 34 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub