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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7186 reviews)

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4.95

Based on 7,186 reviews, last reviewed 28th Apr 2026

25100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great service especially if you have bad credit Great service especially if you have bad credit Reviewed on: 28th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7186)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service and very efficient

Applied for car finance and got accepted in minutes Reviewed on: 13th August 2021

Outstanding.

I experienced the easiest, quickest car financing I have ever applied for staff were experienced and friendly. Reviewed on: 13th August 2021

Would definitely use again!

Very easy to talk to, easy to get hold of if you have problems, very quick decisions, would definitely recommend to family and friends Reviewed on: 13th August 2021

Fantastic Customer Service

Found them very helpful, and not at all pushy. Really good service. Not had a single issue with them. Reviewed on: 13th August 2021

Amazing company

The company are great, could not fault. I was very nervous about getting a car on finance and worrying about how it all works but the company phoned me several times and took me through the Process and out me at ease every step of the way. They explained everything to me snd how it works and what I have to to do on my end and honestly I don’t know why I was worrying! Everyone I spoke to was lovely, excellent customer service skills and even now if I have a problem or need to speak to them they are their waiting to help. The only con I would give the company is the interest is a bit high! Apart from that, excellent. Reviewed on: 13th August 2021

Excellent service

First response were quick and easy to deal with yet very professional Reviewed on: 13th August 2021

Brilliant service

Couldn’t of helped me out any more in the covid with hairdressers closed ! Have worked with me to get everything back on track Reviewed on: 13th August 2021

Fantastic

First response finance was really helpful kept me up to date with what was happening and was really easy to complete when I found my car Reviewed on: 13th August 2021

Outstanding service

I have used first response finance for 2 cars over a 5 year period and they have provided outstanding service every time thankyou to the team at first response finance Reviewed on: 13th August 2021

Stress free

Easy finance no stress very helpful Reviewed on: 13th August 2021

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