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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7228 reviews)

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4.95

Based on 7,228 reviews, last reviewed 30th Apr 2026

29100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

1st class service and no awkward processes polite cu... 1st class service and no awkward processes polite customer service Reviewed on: 30th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7228)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Lamin manneh

First response finance is fast and efficient credit lender, and very considerate to their customers. Reviewed on: 13th August 2021

Best company

I have bought two cars with this company, the staff are very helpful and friendly, they will find a solution to any problems you may have financially, as they did with me eight years ago when my husband passed away, that is why I chose them for my latest car. Reviewed on: 13th August 2021

Amazing customer service and understanding people

I don't have the best credit but first response didn't treat me like I was worthless or stupid for having a poor credit. They understood what I needed and what I could afford without crippling my bank or money. They are definitely the best company I have ever worked with. Reviewed on: 13th August 2021

Highly recommend

Helped me straight away fantastic company overall process took no longer than a Week! Reviewed on: 13th August 2021

Helpful and friendly

No pressure in signing a contract, all options given. Reviewed on: 13th August 2021

Car finance - easy as pie

It was easy as pie to get car finance on my first car through First Response. Even when my car got written off, it was just as easy using them again when I got my new car, I barely had to do anything!! Would recommend to anyone. Reviewed on: 13th August 2021

Quick and easy

Helped me and supplied me with finance on my first motorbike ... was quick and easy to sort out .. would highly recommend Reviewed on: 13th August 2021

Fantastic understanding staff

Honestly I was really really happy with the customer service and the help that the staff gave me the lady I spoke too was first class and I would highly recommend this company as they really did listen to my needs a great service all round Reviewed on: 13th August 2021

Very easy to deal with

No problems with this company what so ever. Reviewed on: 13th August 2021

Great company

I used first response finance to get a motorbike out. As I previously had bad credit I wasnt confident in getting accepted however one of the team I spoke with was very friendly and helpful and talked me through all my options. I got accepted and had my bike the next day. All my dealings with them have been very friendly and informative. Would definitely recommend and use again. Reviewed on: 13th August 2021

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