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First Response Finance: Car finance reviews

4.95
Based on 7,209 reviews, last reviewed 29th Apr 2026
27400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

This is my first finance, that time i was broken and... This is my first finance, that time i was broken and this situation frist response finance help me state away,i was very happy on them.thanks Reviewed on: 29th April 2026
Md M's avatar
Md M

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7209)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Absolutely brilliant

5
I was looking for car finance Got accepted by first response finance never looked back been with company 10yrs and will always go back Reviewed on: 13th August 2021

Good company

5
Always quick to answer inquirys, and helpful been with them 8 yeas never had an issue. Reviewed on: 13th August 2021

Amazing and so easy

5
Our old car broke down and for the price of repairing it it just wasn't worth it. I seen the car I wanted and within 24hrs the car was parked outside my house. No messing around no trying to get me to get a more expensive car the person I spoke to was amazing and honestly the whole process was so simple I'd definitely recommend this company Reviewed on: 13th August 2021

Amazing service!

5
Absolutely fluent from the start till the end. Amazing customer service! Reviewed on: 13th August 2021

Helpful and friendly

5
I have had nothing but a good service from first response finance even when I got into difficulties financially then did their best to help and work out the best way to adjust to my circumstances which was a great weight off my shoulders Reviewed on: 13th August 2021

Fantastic customer service

5
Very friendly and easy to deal with. Good offers on car finance and really good personal service for those with limited credit history Reviewed on: 13th August 2021

Brilliant customer service

5
First response helped me get car finance when no 1 else would,there understanding of your circumstances and were very helpful. Reviewed on: 13th August 2021

Professional. Helpful. Faultless

5
Helped me where others wouldn't. Superb company. Reviewed on: 13th August 2021

Excellent

5
Absolutely fantastic service! Very helpful and accommodating! I even recommended my mum and she couldn’t believe how helpful and fair they were! 10/10! Reviewed on: 13th August 2021

Fast amazing service

5
Super fast response from them had my car finance from start to finish done in 4 hours and car delivered Reviewed on: 13th August 2021