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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7808 reviews)

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4.88

Based on 7,808 reviews, last reviewed 23rd Jun 2026

84800% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7808)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great company

These guys are amazing. Helped me with everything to get the bike I wanted. 2nd time using them and will keep using them. Reviewed on: 13th August 2021

Great friendly service and was able to help me when other company's couldnt

All round great experience . Phoned me when they said they would and got everything sorted quickly and hassle free would definitely recommend Reviewed on: 13th August 2021

Brilliant service

I’ve had two cars on finance from ‘first response finance’ and both times have been great service, always so helpful in what type of car I have needed and finding the right loan for me. Affordable and amazing service! What more could you want? Reviewed on: 13th August 2021

Very happy

Customer service is very good they listen to you I have been with this company twice now and they get you finance even if you have bad credit I really recommend first response finance Reviewed on: 13th August 2021

Very fast

Been to look at a car worked that fast I picked it up with in 24 hours of looking at it Reviewed on: 13th August 2021

Quick and professional.

As an NHS front line community nurse when my car broke down it meant I couldn't work. First response helped with finance very quickly and professionally, with understanding and kindness. This meant that I was back working within a few days. Reviewed on: 13th August 2021

Very understanding and patient company

They waited on my insurance payout for 7 weeks and didn't presume me. . Very happy too help Reviewed on: 13th August 2021

Helpful

I found first response finance very helpful and friendly, they even gave a a courtesy car while I was waiting for my car to be ready nothing was to much for them. Reviewed on: 13th August 2021

Brilliant

Very helpful helped as my first car broke down paid new dealer set new finance kept me updated Reviewed on: 13th August 2021

Helpful and friendly

I have used these guys twice now and they always go the extra mile to help me. I recommend them to all my friends Reviewed on: 13th August 2021

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