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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,215 reviews, last reviewed 29th Apr 2026
27900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Easy to apply and friendly and helpful customer serv... Easy to apply and friendly and helpful customer service Reviewed on: 29th April 2026
Emma R's avatar
Emma R

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7215)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Customer satisfaction

5
I had a car on finance and the dealership found problems with it and didn’t want to sell me my car but I already had the finance for the car and first response finance were very quick and easy to cancel that policy with no hassle and set up more finance with a different car Reviewed on: 13th August 2021
arum.hatch_0u@icloud.com's avatar
[email protected]

Excellent service

5
Fab experience from the beginning. They fully explained the whole process, and there was nothing hidden. Very satisfied with my dealings with First Response. Reviewed on: 13th August 2021
Andie's avatar
Andie

Amazing

5
An amazing company from starting my application they were so helpful over the phone and the forms very easy to fill in and sign online highly recommend this company Reviewed on: 13th August 2021
Tina Reid's avatar
Tina Reid

Amazing service, quick and easy

5
They handled the finance so well, I felt like I really did not have to lift a finger, gave me a great deal which I could not refuse Reviewed on: 13th August 2021
benm85102@gmail.com's avatar
[email protected]

Brilliant company with fabulous staff

5
I was finding it difficult to find car finance with a varied credit history, this company called me and listened to me & understood my past difficulties. The staff were brilliant & sorting the finance for my car was quick & simple. I was able to drive my car away within days of the application. I have recommended this company to my friends and family. Thanks first response finance for helping me get my new car! Reviewed on: 13th August 2021
Keeleyjade12's avatar
Keeleyjade12

Most helpful

5
Thay were very helpful help me get financial help for my car even at my age of 73 Reviewed on: 13th August 2021
david upton's avatar
david upton

Amazing

5
Best customer service team with amazing sales advisors been with this company for many years highly recommend these there brilliant Reviewed on: 13th August 2021
Donna's avatar
Donna

Exceptional service, unbeatable value

5
Can’t fault this company for their service or value I would happily refer this company to my friends and family Reviewed on: 13th August 2021
John Wake's avatar
John Wake

Car finance

5
Very easy and a pleasure to use and go to. Reviewed on: 13th August 2021
Donna Trickett 's avatar
Donna Trickett

Great experience

5
Being able to get the car I wanted at a reasonable price was helped by first response, Then again this year when I changed vehicles to suit my family’s changing needs. They were knowledgeable, helpful and got me a great deal. Highly recommended Reviewed on: 13th August 2021
Kelly manning 's avatar
Kelly manning

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