Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,219 reviews, last reviewed 29th Apr 2026
28300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding The whole process from start to finish was amazing, 19 other companies declined me before First Response accepted me because they saw more than the cr... Read more Reviewed on: 29th April 2026
Steve C's avatar
Steve C

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7219)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Car finance

5
They did a brilliant job in helping me find the car I wanted Reviewed on: 13th August 2021
Jamie shepherd's avatar
Jamie shepherd

Great to speak with

5
Been fantastic to speak to on the phone dealing with any issues, customer service perfect Reviewed on: 13th August 2021
James Ryan's avatar
James Ryan

Great customer service

4
Very helpful and efficient. Would highly recommend Reviewed on: 13th August 2021
Christine's avatar
Christine

Simply the best

5
A fantastic company who exceled in their efforts to get me the car and finance that I wanted. Keep the good work up kind regards Mr John Devine Reviewed on: 13th August 2021
John Devine's avatar
John Devine

Unrivalled customer service!

5
First response finance made obtaining the right finance package for the purchase of our new car painless, quick and with excellent communications from enquiry through to sealing the right deal. More importantly, their rivals couldn’t match their APR interest or payment terms either for the amount we needed to borrow. If you need a quick decision, good rates and a reputable finance house….. get in tough with these people. They are ready to do business and get you into your new car and back in the road. Reviewed on: 13th August 2021
Kent Hartley's avatar
Kent Hartley

Great company who help people with a bad credit rating.

5
This company where able to help me getting a car on finance as I had a really bad credit score. I have had the car over a year. They have also been really helpful if I need to move my payment date. Would recommend 100%. Reviewed on: 13th August 2021
Paige Butler's avatar
Paige Butler

Understanding and helpful

5
At the time we needed a second car and first response listened to my situation and circumstances and worked with me to come up with a suitable budget and repayment plan. Reviewed on: 13th August 2021
Andrew's avatar
Andrew

Excellent service

5
I have had 2 cars with first response and they are very helpful with any queries and dealing with re financing. Reviewed on: 13th August 2021
Richard Walker's avatar
Richard Walker

Excellent service

5
I bought my car with first response and have nothing but praise for them … affordable repayments, easy to deal with and always helpful. Reviewed on: 13th August 2021
Tony Yidarmy Morris's avatar
Tony Yidarmy Morris

5 star company

5
Excellent customer services and quick responses on enquiries Would recommend to any my friends or family Reviewed on: 13th August 2021
Martin dougan's avatar
Martin dougan

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill