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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Good stuff

I struggled to get finance with anyone but luckily I found first response and they accepted me which really helped my situation because I travel to and from work because of the army so first response really helped me to get to see my family Reviewed on: 13th August 2021

Friendly,

Staff were helpful, friendly. They talked through all options but didn't push Reviewed on: 13th August 2021

Rob

Professional service. Instance responce. Would recommend. Reviewed on: 13th August 2021

Above and beyond

First Response finance accepted me for car finance on my previous car, very easy to set up and use, with extremely helpful customer services. They went above and beyond when I purchased my current car, going to the lengths of setting up a whole agreement with a dealership in order to provide me finance. Absolutely brilliant Reviewed on: 13th August 2021

Excellent

First response finance was the pot of gold at the end of the rainbow,I needed to update my car and the only people that reached out to help me was first response finance, everything was so easy and quick to do,from start to finish they was excellent. Reviewed on: 13th August 2021

Outstanding customer service

First response finance gave me outstanding customer service and send me a text even month to help me keep track of when I have to pay . They are always friendly and ready to help with any enquiries Reviewed on: 13th August 2021

Used First Response many times

FRF are a great company, reward returning customers and very knowledgable when it comes to looking for a new car. Highly recommend Reviewed on: 13th August 2021

First Response were excellent to deal with and very friendly but still professional

Our first time using first response and very pleased with the service Reviewed on: 13th August 2021

Great Company

A very easy and straight forward car finance company, I pay weekly as it just works for me! Reviewed on: 13th August 2021

Helped so much !

I was a tough situation where I got a new job and couldn’t commute because it was far. I couldn’t afford a car so I had to go finance. As a uni student and Covid, it’s really hard to gain the correct credit score to be cleared for a car. First response provided me that option to get the car I actually wanted with a fair price. It is appreciated and I would recommend it to anyone. Reviewed on: 13th August 2021

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